Caro v Yorkshire Bank for PPI

[citizenB]

They are just stalling, Caro. Until you have produced ID, they wont start dealing with your SAR !

[caro]

They are just stalling, Caro. Until you have produced ID, they wont start dealing with your SAR !

 

I know. I'll go in tomorrow. What they fail to realise is that the more they mess me about the harder I'll fight.

[citizenB]

I know. I'll go in tomorrow. What they fail to realise is that the more they mess me about the harder I'll fight.

 

[cleo4patra]

We had this : they asked us to go into the branch with ID. I called them to ask why and they said that if there was any redress they needed proof of ID and address to make sure we are who we say we are. We did this and then a while later we got theor offer of redress which was much higher than we expected : fingers crossed x

I know. I'll go in tomorrow. What they fail to realise is that the more they mess me about the harder I'll fight.

[caro]

We had this : they asked us to go into the branch with ID. I called them to ask why and they said that if there was any redress they needed proof of ID and address to make sure we are who we say we are. We did this and then a while later we got theor offer of redress which was much higher than we expected : fingers crossed x

 

Be nice to think so but as it's a response to my sar I somehow doubt it. The longer it takes the more the interest will be.

[cleo4patra]

it's progress though : they are very helpful on the phone when you speak to them

Be nice to think so but as it's a response to my sar I somehow doubt it. The longer it takes the more the interest will be.

[caro]

it's progress though : they are very helpful on the phone when you speak to them

 

I did phone to ask for the info on where they got the figures from, and the girl I spoke to tried her best and was lovely. I felt quite sorry for her because I was being quite persistent and she kept putting me on hold to try, and had to keep coming back to say they didn't have that info which sounded ridiculous. Must admit I shouldn't have phoned.

 

I'm going to re-read your thread to refresh my memory on how you got yours back cleo.

 

Did they just offer you your payments and 8% interest to begin with?

[cleo4patra]

here is the breakdown copied from my thread :Here you go: (rounded to nearest)

Estimated PPI £1125, Actual paid £4231, charges incurred £1230, Associated interest applied to balance £13000, 8% simple interest £11985. Minus 20% tax £2400. total was £29k. I sent the spreadsheet for the six years I had the statements for plus contractual interest (I worked out an average using the statements I had : all this with the help of the site and dx100uk) then added 8% interest using another spreadsheet from this site . For that six year period it came to approx £9k ish . But the card was much older so YB used an estimate by looking at spending patterns and assuming credit limit increase each year. So I reckon the figures I sent in for that 6 year period can't have been too far out.

I did phone to ask for the info on where they got the figures from, and the girl I spoke to tried her best and was lovely. I felt quite sorry for her because I was being quite persistent and she kept putting me on hold to try, and had to keep coming back to say they didn't have that info which sounded ridiculous. Must admit I shouldn't have phoned.

 

I'm going to re-read your thread to refresh my memory on how you got yours back cleo.

 

Did they just offer you your payments and 8% interest to begin with?

Edited February 3, 2016 by cleo4patra
ommision

[Guest]

cleo. you got 29k back! well done thats excellent.

[cleo4patra]

cleo. you got 29k back! well done thats excellent.

yep : nearly never claimed!! Only had info for six years but reckoned that was better than nothing -- nearly passed out when we got the offer.

[Guest]

yep : nearly never claimed!! Only had info for six years but reckoned that was better than nothing -- nearly passed out when we got the offer.

excellent. that must be a record, or near enough. wonder what the most payout amount has been?

[dx100uk]

IMS21 got +£35k

[Guest]

IMS21 got +£35k

excellent

[citizenB]

Wasn't there a PPI payout from MBNA of £60,000 !

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?354001-Mbna-awaiting-offer-letter-%A364-000-WIN

Edited February 7, 2016 by citizenB

[Guest]

60k, nice.

citb. cant view that link/thread though, i dont have permission it says !

[citizenB]

Ford, my apologies.. wrong link I have swapped it for the correct one now

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?354001-Mbna-awaiting-offer-letter-%A364-000-WIN

[Guest]

cheers citb. excellent result (via cag), and it was reported on the beeb.

[citizenB]

Yes, and CAG got a mention as well Did you notice the woman from the Yorkshire bank who hauled in a whopping £142,000 ?

[Guest]

yes, for 2 policies. what is the record payout, cag or otherwise?

[Guest]

ps, trust cag got a donation from that 60?

[citizenB]

yes, for 2 policies. what is the record payout, cag or otherwise?

 

From my knowledge, I would say that £142,000.00, would be the record - however, the £64,000 for a payout where we have helped.

[cleo4patra]

Hi Caro any news on this ?

Oh I will!!

[caro]

Hi Cleo. I phoned to check that the department that deals with SARs got my ID from the branch, which they had, and was told they had until 8th March (which is about right). The lady I spoke to said it was likely to be last minute as they're so busy.

 

It's the 8th tomorrow so let's see what the postie brings, :-/

[maroondevo52]

 

It's the 8th tomorrow so let's see what the postie brings, :-/

 

You'd better be in as it'll no fit through the letterbox

[Guest]

You'd better be in as it'll no fit through the letterbox

unless its all on a wee cd