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    • I purchased an item costing approximately £3000 from an online retailer. The item was sent via Royal Mail Special Delivery. The item never arrived. Tracking shows as delivered with a signiture and printed name which is not mine. I informed the retailer and they in turn informed Royal Mail who started an investigation. After the investaigation Royal Mail said the item was delivered to a house number opposite me and that I should check with them. I checked and nothing had been received by that neighbour. After this the reailer initiated a claim with Royal Mail. It has been 5 days since then and I have not heard back from the retailer. My question is: Legally, do I really need to wait for the Royal Mail claim? As far as I see it I have a contract with the retialer. I have paid them money and they have agreed to provide me with goods. I have paid my money but not recieved the goods. The Royal Mail aspect is nothing to do with me and not my problem. Am I correct in this thinking?   If so, what should I do?
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    • read it properly, doesn't say will anywhere. i don't think we've ever see any of these threats go anywhere.    
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies

Parking Eye Ltd - PCN scotland Glasgow Anniesland 'Fine'


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I was amazed when i got a fine through the door about July time,

i had parked in the retail park at Anniesland Glasgow,

i had no idea there was any kind of restriction on the time you can park there,

i thought it was a free car park as there are no ticket machines.

to get a fine for exceeding the time limit is incredible.

 

 

No doubt there will be signs posted around the car park but i never paid any attention to them as i just assumed it was free.

 

 

I ignored the first letters hoping they would go away.

 

 

Now i have a letter from DRP a collection agency asking for £135.

 

 

Im unemployed, i have a massive overdraught, i have so much financial problems just now, i dont need this crap.

 

Is there anything i can do to make them go away.

 

 

The letter i have says it should be paid by 16th of sept or it might go to court action.

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1. its not a fine read the letters carefully

 

 

2. you are in Scotland - you can totally ignore them.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi,

Can you confirm that you live in Scotland and weren't just visiting.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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yes i live in Scotland, cheers

 

Cool. The Protection of Freedoms Act doesn't apply in Scotland although PE will try and make you believe they do. They can only go after the driver, not the keeper and of course, you are under no obligation to name the driver, are you!!

 

If they did try it on and issued court papers, they should be batted away quite easily and you could claim costs from them as well as it would be an abuse of process.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Cool. The Protection of Freedoms Act doesn't apply in Scotland although PE will try and make you believe they do. They can only go after the driver, not the keeper and of course, you are under no obligation to name the driver, are you!!

 

If they did try it on and issued court papers, they should be batted away quite easily and you could claim costs from them as well as it would be an abuse of process.

 

Ok many thanks for the great advice, its such a relief i dont have to pay this. If they sent me any more worrying letters ill post here. cheers

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They have got the debt collectors involved because they know their action has no legal basis

and think that if you are daft enough to pay up then you will pay some more to the debt collectors chistmas fund.

 

 

DR+ are not even proper debt collectors as they are not registed as deposit takers so they cant hold funds on behalf of you or the parking co.

 

 

This means that if the debt was real and you paid them then the debt is still owed to the original creditor.

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They have got the debt collectors involved because they know their action has no legal basis

and think that if you are daft enough to pay up then you will pay some more to the debt collectors chistmas fund.

DR+ are not even proper debt collectors as they are not registed as deposit takers so they cant hold funds on behalf of you or the parking co.

 

This means that if the debt was real and you paid them then the debt is still owed to the original creditor.

 

thanks for all that info, i would never pay one of these mobs anyway without checking my rights online. Im so glad i came on here to ask the advice and information has been great. Its one less thing for me to worry about. many thanks everyone :-)

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