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New POPLA site live.


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A quick scan reveals this;

 

What if I am not happy with the assessor’s decision?

 

At POPLA we take complaints about our service very seriously. If you think that we have done something wrong please let us know so we have the chance to put things right quickly and effectively. Your complaint will help us learn from our mistakes and improve our service. Sometimes the outcome of your appeal is not what you want to hear. Your appeal has independently been reviewed by a professional assessor taking into consideration the relevant law, regulatory rules, guidance and standards and the British Parking Association Code of Practice. You cannot challenge the outcome of your appeal with POPLA. Regardless, you should be satisfied with the level of service you have received free of charge from us. If you disagree with outcome of your appeal, you will need to follow alternative routes.

 

Could be interesting... sounds like the the IAS just politely put.

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Early days , but it seems like the BPA have employed a company to run the independent appeals service POPLA , with a PPC bias...

 

http://parking-prankster.blogspot.co.uk/2015/09/new-popla-process.html

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Regardless, you should be satisfied with the level of service you have received free of charge from us.

 

Classy! We should be grateful for the service of being allowed to defend unenforceable parking tickets!

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