Overdraft

[Ukdk]

Hi all.

 

 

Just a quick question I can provide more detail if required.

 

 

HSBC refused a request for an overdraft on three occasions this year yet they have put us overdrawn

without our permission can they do this and if so why?

[dx100uk]

T&C's of your account.

unauthorised overdraft.

 

 

explain a bit more please

dx

[Ukdk]

In January of this year our account went o/d

no formal arrangement in place and none requested at that point.

 

Both my wife and myself were unemployed at this point but not on benefits as I had a start date for a job through an agency.

 

First weeks wages went into the account but did not clear the o/d so we went into branch to try and arrange one,

but this was refused,failed credit check.

 

In fact they even refused to allow us to take £50 to buy food with.

 

We tried again for a overdraft in late Feb again refused, twice in fact.

 

I lost my job due to manager not liking me so he ended my contract.

 

fast forward to April and HSBC have put us overdrawn despite refusing us a facility.

 

So far I have had the charges and interest from Jan/Feb refunded

and they have not charged us for four months I think because we were on benefits at that point.

 

The wife has a job now but I do not and have lost my benefits as a result.

 

I think that gives a brief overview of things,

but I do not understand how they can refuse an overdraft request and then put you overdrawn

[dx100uk]

I'd be getting any income paid into a parachute account

 

 

dx

[Ukdk]

Thanks for the reply.

 

 

We have already opened an account with another bank, so they can't steal our money as they see fit.