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Clueless Dan

CRS/Harlands Hone Gym misleading information

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1679 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

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It's been a while, hope everybody is well...

 

After receiving nothing via post I have had this sent to my personal email account today;

 

 

 

> Further to your recent correspondence regarding repayment of your account balance.

>

> Please contact CRS directly on 01444 449165 to discuss payment within the next 7 days. A suitable repayment schedule can be organised.

>

> Yours sincerely,

>

> Nick Bright

>

> Senior Collector

 

 

Would you deem this to be a suitable reply?

 

Dear Nick

 

I am not willing to discuss this matter over the phone as I will have no record of what has been agreed and no opportunity to seek legal advice before responding, please either reject or accept my offer by post.

 

Kind Regards.

 

.

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Hi Dan,

 

Simply ignore this latest email.

 

Don't reply by letter or by email.

 

If they wanted money from you, they should have replied to your offer within the 14 days you gave them.

 

Keep us posted.


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So, its been over 2 months since I made my offer with the stipulation that they accept or decline within 14 days. I have just received this via email, nothing by post;

 

Dear Mr ********

 

Re: CRS Ref No: ******* / Harlands Ref No: ********

 

Further to your recent e-mail, we duly write.

 

We would like to confirm we are willing to accept payment of £179.91 by debit or credit card to settle your account in full. Please contact CRS on 01444 449165 by 10 December 2015 to discuss payment.

 

Yours sincerely,

 

Nick Bright

 

Senior Collector

 

 

I've been careful to make sure that all my dealings with CRS have been via recorded delivery post so I have no idea which email they are referring to. Should I carry on ignoring or call them up and pay?!...

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They had 14 days in which to respond, they failed, they get nothing now.


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi CD,

 

I agree, you should ignore this email and not reply at all.

 

:-)


We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Okay, sounds like they've been busy since their airing on watchdog! :'D

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