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CheckMyfile Charged my card even though i cancelled within 30 Days.


jvass
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I took a free trial of 30 days from CheckMyFile.Com on the 29th July 15 & Cancelled on 28th August 15 the 30th Day.

 

 

on the 1st Sept they charged my account £8.99 making it go overdrawn,

i noticed the next day & called them I explained that i cancelled on the 28th

and my account is now overdrawn for which i will be charged

 

 

i demanded a refund & the charges that i will incur,

they agreed to refund the £8.99 but not the bank charges.

They claim that i cancelled outside the 30 day period

and refuse the accept liability for the charges.

 

My question is are they right & as anyone else suffered a similar experience

Edited by jvass
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Assuming 28.7 is inclusive or Day 1 , Day 30 is 26.8 . One day later of course is 27.8 if exclusive. Either way you appear to have been late, unfortunately.

.

They make much of their income from ppl forgetting so are unlikely to be accommodating unless you have a stunning excuse.

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Sorry i put the start date wrong it is actually the 29th July not the 28th.

For the 1st day to be inclusive they would have to state that in their terms i:e 30 Calendar Days.

Anyhow here is a calculation of the days between the dates.

 

[ATTACH=CONFIG]59295[/ATTACH]

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Assuming 28.7 is inclusive or Day 1 , Day 30 is 26.8 . One day later of course is 27.8 if exclusive. Either way you appear to have been late, unfortunately.

.

They make much of their income from ppl forgetting so are unlikely to be accommodating unless you have a stunning excuse.

I put the wrong start date it should be 29th July

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then show your bank the evidence and do a chargeback

they should then agree the subsequent penalt charge is thus unlawful and remove it too.

 

 

who is your bank

so can be 'difficult'

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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