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Faulty car from dealer - do i accept his offer?

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Hi there everyone!


This is my first post so apologies if its in the wrong place.


I brought a car at the begining of july, 8 weeks on and its developed a very serious fault that requires the car has a new engine. we have priced the engine at 600-700 then whatever the labour will be to fit it. having discussed the matter with the garage they have said they will offer me 500 pound back towards the cost and i do it myself. the car was purchased for 1300. i can fit it, i have someone that will do it for me but should the dealer be sorting this?


Do i accept his offer and put the rest in myself? or should i continue to pursue the matter with trading standards? how long would i be looking at to sort this sort of issue? im in the position now where i cannot afford to pay for the work to be completed and i cant be without a car for much longer. i put everything i had into getting the car, making sure it was serviced, low mileage etc, good condition.


thank you in advance for any help!

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It's a difficult one, as £1300 is getting on towards being banger money (sorry, but it is...) I would try to get £700 or so from the dealer then try to take your time and seeif you can get the repair done a bit cheaper.



Some on here will advise SOGA etc., but it could be a very long drawn out process, you might not win, and even if you do win you might not get paid.

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A lot depends on what the problem is ?




Well, yes it does in a way, but being right in law and winning and actually getting paid are different things.



In law the OP is entitled to refund / repair / replacement. Actually getting one of these 3 IN FULL may well be difficult.



Good luck though!

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hi there everyone


thanks for your replies. well the problem was a very serious crack in the bottom block inside the bore. it used nearly 10 litres of oil in 2 weeks, it was that bad and became completely undriveable. it was full of piston sealant when it was stripped down, someone knew the problem was there. had it been head gasket, clutch etc, the dealer wouldnt have heard from me but the engine was deemed scrap and i simply couldnt afford the repair bill or to loose the 1300 i had saved to buy the car.


i understand fully what your saying oddjobbob, this has been my worry. that it would be a very long drawn out process for what is in theory like you say banger money, had it been 4000-5000 then yes i would agree court all the way.


the dealer had no interest whatsoever in taking the car from me and doing the repair himself, nor did he want to offer and refund or replacement. in the end after much negotiation he offered 600 and we managed to secure a decent engine for 500. i figured this would be the best i was going to get and im happy with the outcome.

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Indeed, but without loads of hassle and the likelihood of not getting paid I think it's the best that could be achieved.



The thing is, why didn't the dealer just auction it 'as seen' if he knew about the problem. That's what I used to do.

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yes unfortunately. im still fairly angry at the dealer. im usually one to take things right to the top if i have too, but having spoke to the consumer advice line, they recommended that i take the 600 as well.


the dealer did actually say at one point that had he have known he would have auctioned it, suppose we will never know whether he was truely aware as he claimed he took it in part exchange 2 days before i purchased it.


oddjobbob, quick question. so had i have taken him to court and won, would i have had to still rely on him paying up? i had some idea they deducted it from his wages, sent the bailiffs round etc. sorry if i sound thick but i had some idea the court would just take it from him and force him to pay.

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There is a very strong chance that he didn't know, some of the rubbish px'd is beyond belief the sheer hard work some people must go through in order to hide

a problem and sell or px it is simply gobsmacking.

But as a professional, he is obliged to take responsibility for what he sells and I have no doubt you would have won should this have gone to court.

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yes i was told i had a very good case, the evidence i had of the car being sold as virtually perfect was pretty solid. i would have taken it to court, i was livid at the fact he didnt act as he should and take the car back for repair and not usually one to let these things go, but with 3 kids i just need to be back on the road and this seemed the best i could expect out of the situation.

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What happens is you go to court and win a CCJ against the dealer.



Who then offers £10 a month to settle. You CAN refuse this but are encouraged to accept.



No £10 a month appears



You send in the bailiffs



The dealer claims it is not him / has no assets etc



You send in the sheriffs.



By which time all the cars are in someone else's name.



So despite the fact you won, you lost.




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