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advice on problem with home decorating service


tuktuk
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Hi

Please advice on what legal rights I have on the following problem

In July this year I employed a dulux select decorator to paint my house . He said both he and his son are dulux select decorators and showed their id cards and said they will both work and complete the job in about 4-6 weeks as it is a big job. I found him through deluxe recommended decorators website. I have been having following problems with him

 

1. the painter has been using another person who is not dulux select decorator to do most of the job.

2. the work is already delayed by two weeks and he is still not giving a finishing date and keeps on saying 'we will finish soon and I can't give a finishing date as it will cause friction'.

3. he has threatened to walk out of the job when I said I will pay him the remaining 25 % money after he completes the job as i have already paid him 75% of the money.

4. he is causing lot of stress as the whole house is upside down due to things being move for decoration and I am expecting guest. I feel really stuck and helpless.

 

Is their a legal process that i can use to inform him that if he does not finish my work by next week he could be penalised?

 

Thank you

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As always with big jobs it's advisable not to book guests, next job or parties because there's always something that goes wrong and delays the process.

In your case you have to look at the t&c of the dulux select decorators.

Could you complain to dulux directly?

A little advice: All these trade cards, cscs, qualifications and courses mean absolutely nothing in the building trade.

In my times I have seen super qualified workmen (on paper) bodging jobs to the extreme.

I've also seen "unqualified" workmen with years experience (and common sense) finish jobs to the highest standard available on the market.

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thank you king12345 for the reply.

 

the delay is not because things going wrong but due to the painter not giving enough time on the job. he frequently keeps going away and on an average spend 2-3 hours in the whole day on the job. i cannot continue with an uncertain finishing date which has been dragging for more than 2 weeks already and not sure for how long it is going to drag.

 

i have written to dulux but they have not replied anything at present.

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Sounds like a bit of a shambles, did he quote for the whole job as one or room by room, who worked out in what order ect work would be carried out.

 
 

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Hi

Please advice on what legal rights I have on the following problem

In July this year I employed a dulux select decorator to paint my house . He said both he and his son are dulux select decorators and showed their id cards and said they will both work and complete the job in about 4-6 weeks as it is a big job. I found him through deluxe recommended decorators website. I have been having following problems with him

 

1. the painter has been using another person who is not dulux select decorator to do most of the job.

2. the work is already delayed by two weeks and he is still not giving a finishing date and keeps on saying 'we will finish soon and I can't give a finishing date as it will cause friction'.

3. he has threatened to walk out of the job when I said I will pay him the remaining 25 % money after he completes the job as i have already paid him 75% of the money.

4. he is causing lot of stress as the whole house is upside down due to things being move for decoration and I am expecting guest. I feel really stuck and helpless.

 

Is their a legal process that i can use to inform him that if he does not finish my work by next week he could be penalised?

 

Thank you

 

Sounds like the "decorator" you paid 75% of the money to, subcontracted the job to the guy doing the work now and from what you have said the job is too big for him and he knows that there is "no money" left in the job.

 

Have you tried sitting down and "talking" to him to find out where the original 2 went that you had the contract with ???

If you speak calmly to him then I think you will find out what has happened and how to move forward

 

EDIT: My bet is that the original 2 contractors had jobs lined up working in Schools during the holiday period.

There is "big" money in those contracts. ......... But they have to be finished or the contractor pays a penalty for each day he is "over" the contract

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I think you are absolutely correct not to part with the final 25% until the work is complete and you are happy with it.

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Thank you maroondevo52, f16, citizenB for the replies.

 

I did contract him for the whole job. At present i do not think i have any other option but to wait till he finishes the job helplessly.

 

is anyone aware of any legal action one can take?

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Thank you maroondevo52, f16, citizenB for the replies.

 

I did contract him for the whole job. At present i do not think i have any other option but to wait till he finishes the job helplessly.

 

is anyone aware of any legal action one can take?

 

Hello there.

 

What about the approach f16 suggested? If you go legal, you could put the guy's back up and he could be less inclined to help you.

 

Now the school holidays are over, maybe things will be different.

 

HB

Illegitimi non carborundum

 

 

 

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Thank you maroondevo52, f16, citizenB for the replies.

 

I did contract him for the whole job. At present i do not think i have any other option but to wait till he finishes the job helplessly.

 

is anyone aware of any legal action one can take?

 

I don't think that there is any "legal action" you can take because I assume the length of time the job would take was "verbal".

 

That said. ...........

You go round the whole job with a "fine tooth comb" and make a "snagging list".

Mark each "snag" with a "Light" pencil X.

 

You pay "Him" when the "snags list" is completed.

 

Do not part with your money before !!!

Good Luck. ............. Keep us updated please..

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