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just got a BT mobile bill for £3,309.40 for August - help


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I just got a BT mobile bill for £3,309.40 for August. yes three thousand pounds !!

 

5.4 gig over my allowance- let my son watch some sponge bob square pants whilst away camping in the van on a rainy day. I normally stay within the data limit. the month before i accidently switched off my WIFI and went over but this was capped at £200 and the data blocked. when the bill was paid someone took the cap off and data was munched on sponge bob. WHICH are on it, can anyone suggest anything else? pretty scary amount and BT where totally unreasonable (i kept my cool and didnt even swear) obviuosly i cant pay that amount and have until the 10th September to PAC my number away at a cost of £540 to keep my number but still be threatened by BT for this amount.

 

ANY SUGGESTIONS ??? any help would be fantastic and they will never stop us watching Sponge BoB

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dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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£3000 for 5.4 gig???

How can they justify that when they offer 20 gig for £25/month?

I would write to their ceo considering that customer services are useless.

Here is the email address:

 

[email protected]

 

In the mean time, they will try to collect the £3000 from your account.

If you have a large overdraft facility they might be successful and leave you in the red.

So if you're concerned about it cancel the direct debit.

Bare in mind though that this could impact on your credit record.

If they have taken the cap off without your permission it will be for them to prove that you specifically asked for it to be removed.

I have been stung in the past by VM for a much smaller amount and since then at the beginning of the contract I always apply a £0 cap and record the call.

I suppose you will have to do the same in future.

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