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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Reclaiming Credit Card Charges


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Hi All,

 

I have begun the process of reclaiming late payment charges in relation to my credit card. I received a letter yesterday which basically stated that when i opened my account i agreed to pay these charges as it formed part of the agreement (it was in the small print)

 

However in the letter Halifax have stated that since the OFT's ruling they have reduced the amount they charge. Is this an admission that they have been overcharging me before? Do i accept the letter or do i take it further? If i need to take it further what do i need to do?

 

Thanks Trevor

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As far as the OFT and £12 is concerned - it was a guideline and not an acceptable limit. By making and unlawful charge the whole amount is in dispute, not just a portion of it. Just carry on with the process.

Jeep (The Wife & I)

Halifax joint a/c (£3800 charges + £40 interest on charges over 11 years) - paid in full 23/06/06

Halifax joint a/c new charges £1100 - LBA sent 02/08/06

Halifax 2nd a/c (£1500 charges + £150 interest on charges) - partial payment received 13/07/06 (no s69 interest) - AQ filed 07/08/06 - Court awarded 50% of s69 interest (Bank didn't turn up!)

Halifax Visa (#1) Data Protection Act sent - statements arrived - £350 so far

Halifax Visa (#2) Data Protection Act sent - refunded £170

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Follow the route: FAQs > Template Library > Parachute Account > Bank Forums > Spreadsheet

All advice given in good faith and without prejudice or liability, to be taken at your own risk!

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  • 6 months later...

Hi not sure if this is the way to send messages but was reading these and wonderd cap one sent a goodwill offer one do i except it or carry on fighting for the rest and what do i do with the money they have sent.

Also can you claim interest applied bank.

hope im doing this right

coxey 61

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Guest louis wu
As far as the OFT and £12 is concerned - it was a guideline and not an acceptable limit. By making and unlawful charge the whole amount is in dispute, not just a portion of it. Just carry on with the process.

 

 

This is sound advice, and I would just add that the letter you recieved was designed to put doubt in your mind, and is the standard responce from all bandks/cc companies.

 

 

 

 

Coxey,

 

Is best if you sart your own thread, there is a button in all forums for this.

 

As to the GOGW, have a look at this and decide which one suits your needs

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

 

Try to have another look at the FAQ's whenever you can, and join the forum that relates to yourr card. You will find similar stories and get read how people have dealt with each stage of their claim.

 

Good luck

 

Louis

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