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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lowell/ISME


Indebt1234
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I have been in dispute with ISME/Shop Direct/Lowell,over a catolague debt that was

caused by 2 people not paying me for goods that were sent to their home direct from ISME

 

I stopped paying and informed ISME of my problems in 2011

 

I offered and have continued to offer my part of the original debt (£1000)

 

They passed it to Lowell who after many letters have said i still owe ALL of the the original debt (£5000)

 

I now apparently have 30 day or face litigation

 

Help would be appreciated

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Can you scan and post up the letter Lowlifes sent you please?

Remove ALL identifiers, bar codes, squiggly boxes, ref numbers etc.

 

How to upload ------click me

 

When did you take this cat out?

 

If you took the cat out in your name, then they will not care who has the goods, you ordered them, they will come after you.

 

If the other two have not paid you, then you would need to take out a small claim against them for the money owed.

And your credit file will be trashed for 6 years, so you can thank them for that too!

 

Keep everything in writing, DO NOT talk to them over the phone (unless you can record both sides of the calls)

Keep a diary of events.

 

Lowlifes have been quite litigious of late, just to bear that in mind.

 

Have you checked your credit file?

And when was this cat taken out?

 

P.S. Welcome to CAG too!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Can you scan and post up the letter Lowlifes sent you please?

Remove ALL identifiers, bar codes, squiggly boxes, ref numbers etc.

 

How to upload ------click me

 

When did you take this cat out?

 

If you took the cat out in your name, then they will not care who has the goods, you ordered them, they will come after you.

 

If the other two have not paid you, then you would need to take out a small claim against them for the money owed.

And your credit file will be trashed for 6 years, so you can thank them for that too!

 

Keep everything in writing, DO NOT talk to them over the phone (unless you can record both sides of the calls)

Keep a diary of events.

 

Lowlifes have been quite litigious of late, just to bear that in mind.

 

Have you checked your credit file?

And when was this cat taken out?

 

P.S. Welcome to CAG too!

 

Thanks for taking the time to read my problem

I'll endeavour to up load the letter in the week,IT novice that i am:lol:

The account had been running with no problems since 2008

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OK, can you remember if you took it out online?

 

You can still ask them for the CCA though, but most, if not all, agreements post 2007 will be deemed compliant

as they realised their mistakes then so learned consumer rights! (some not all)

 

How much of that figure is the cat charges/fees? And have you received a default notice, which the cat should have sent you,

and what date did they give you in order to rectify the account, before they would terminate it and default you?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The account was signed up to with one of their (ISME) street sellers with a clip board

 

Then a CCA request should nip it in the bud early.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387435-CCA-Request-Consumer-Credit-Act-1974-**Updated-January-2015**

 

Enclose a £1 postal order but leave it BLANK, DO NOT sign it, send it 2nd class post and obtain ''Proof of posting'' which is free from the PO counter, they have 12+2 days in which to respond with a copy of your agreement.

 

When they fail, STOP payments,until they magic up the CCA.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Technically they're correct yes, you're responsible for the running of the account, the fact that you allowed others to order from it

is of no concern to them.

Which is why you should chase those who have mugged you off and get the money off them, as you're liable for the full amount.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Are you still in contact with these two?

 

If so then demand they stump up the money they owe.

 

If you took the account out in your name only, then you will be liable for the full amount, which is why you should

chase these others for payment, any friendship you might have had with them, certainly went out of the window when

they decided to con you out of 2 grand.

 

If your only income is social security, then the maximum you will have to pay is £1 a month.

How much of the total figure is the cats fees/charges?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 4 weeks later...

The longer the better.

 

Technically they have 12+2 days in which to supply it, they don't so don't rattle their cage, just ignore them.

 

They will either find one, or will try and make one up.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 3 months later...

Keep that letter safe.

 

Good start to the new year then!

 

Lets hope they don't magic one up out of thin air, however lowlifes will now flog this lemon onto another bottom feeder, and they will attempt to get their pound of flesh out of you.

 

If you get any more begging letters then please come back here FIRST, before you do anything.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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