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Jacobs DCA? for council wages over payment ...


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Hi everybody,

I received an overpayment from the council for wages of £110.56.

 

 

Forgot to pay it and received a letter from Jacobs saying it had been passed to them to recover.

 

 

As soon as I got that letter I contacted the council and explained it had slipped my mind and paid with them in full on the 29th July.

 

 

Fast forward to this morning and I've had a debt collector at the door with a demand for full payment.

 

 

Explained I had paid the council direct in full and showed him on my phone the payment

- he said he didn't believe me as it could have been for something else and the debt is still outstanding and he will be back later today.

 

 

I've looked at the letter from Jacobs and the amount outstanding with them is £129.91??

 

 

The amount outstanding was £110.56.

 

 

Can anyone advise with what to do next when he comes back and do I have to pay the admin fees to Jacobs even though there is no debt to be paid?

Thank you

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I have moved your thread to the Bailiff forums, I think that you will attract more notice there.

 

You need do nothing, it was purely an administrative move :)

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A debt collector has no powers. Speak to the council concerned, asking why they have asked Jacobs to ask for an amount already paid.

 

I doubt they will be back, unless the council still think they don't have the money. Hence suggestion to phone council to make sure they correct their records.

We could do with some help from you.

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Apparently you can ignore them as the debt was paid prior to their visit.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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the extra is their beer money they like to add on thinking you wont know any better so will pay it regardless. A debt collector is like an estate agent, they dont own anything and just act for their master but like to claim that they are importamt adn add charges where there is no obligation to pay.

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can we just confirm the letter you had states Jacobs debt collection

and nothing is/was mentioned using the bailiff tag anywhere.

 

 

they'd have to goto court first anyway.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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