Henesei Ltd. [Stemologica/Beutemer/Stemacell/Gold-Serum] face cream - raided credit card 3 times!

[ChloeTheCat]

I got involved with this group of companies in much the same way as Grumpy Customer (5.Feb.2015).

 

 

The first I knew of it was a 'pop-up' thank you for ordering a free trial of some products.

 

 

Although I had not ordered anything, the products did look interesting

and as the only thing that I had to pay was postage, I went ahead, using my credit card for the postage.

The goods arrived and I thought no more of it until

 

 

I got my credit card bill, showing the postage on 15th July 2015 (which was as I expected).

However, on 31st July, I had been charged £97.95 by Henesai Ltd,

then on 3rd August £99.98 by Aka Marketing Ltd.

 

 

These are all part of the same group and in addition to those in the heading of this post,

there is also Gold-Serum.Com and there may be more.

 

 

My credit card account shows Gold-Serum as Istanbul,

Henesai as Prague

and Aka Marketing as Hertfordshire

(its registered office is a registration agent in Hitchin).

 

I have reported all this to my credit card company and they are investigating.

[dx100uk]

own thread created

do a section 75 request.

 

 

dx

[ericsbrother]

get them bank to issue you a new card whilst you are at it as your details have been compromised by fraudsters.