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    • Just to give another view of the NHS and GPs - two GPs probably saved my life last year.   I'd been extremely ill, no appetite, significant weight loss, not taking enough fluids.  Wife took me to A&E.  Terrible experience.  After four hours told my wife to take me home.  She said "told you this was a mistake.  I'll get you an emergency GP appointment tomorrow".  Saw a GP Registrar (essentially a trainee GP) following afternoon.  She was very concerned and asked a colleague for a second opinion.  Second GP was horrified as soon as she saw me, and said "You ought to be in hospital".  She told the trainee to arrange to have me admitted to hospital and just over two hours later (after my wife had driven me there) I was in bed on a medical assessment ward.  Stayed in hospital for a week and was only discharged because they needed the bed.   I was going to complain about my A&E experience (I think the triage nurse must have screwed up my triage assessment) but a week after I was discharged, I had to take my wife to A&E as her optician thought she might have a detached retina.  It was about 5:30pm on a Saturday and the place was full of injured footballers and rugby players.  It was much busier than it had been on the Monday afternoon I'd been there, but my wife saw a doctor in 20 mins and we were out in 40 mins.  I decided that sometimes you're just unlucky...
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    • I keep an eye on the NHS board because I'm a former NHS manager.  I saw this thread started years ago and thought I'd have look.   I'm sure it's purely coincidental, but when I got to #61, it reminded me of a different poster on a different thread from last year.  They aren't identical, but the way things are expressed are remarkably similar.  (eg 20 min wait - ask receptionist - Drs are very busy - wait another 20 min - ask again - receptionist checks computer - says Dr has refused to see you because of complaint 2 years ago - transferred to another GP who expresses "shock" at other Dr's behaviour - vague and confusing references to a "justified" complaint.   Maybe it's just me, but they seem remarkably similar, although the other thread is missing a 2014, 2016, 2017 backstory.     layla_83   As others have already said, there seems little point in complaining now about issues that stem from things that happened in 2014 (and 2016?).  If you wanted to complain to "put the system right", you should have done that six years ago.  Even if the original GP is still about, they won't remember any of it, so there will be absolutely no opportunity for them to learn any lessons from it.  And the fact that the original GP did not want to see you (or rather your mother) because you (she) had made a complaint against them two years ago most certainly does not mean that the GP remembers anything from 2014, it just means that you (or your mother) are flagged up on their system as a "complainer".  As I asked a year ago, why would anyone be unhappy because a GP they had previously complained about refused to see them?  You should be relieved!!!  You say the GP should not take the complaint personally, but if I were a GP I would not want to treat anyone who has made a complaint against me.  (And if you are connected to that other thread, you should have complained to your local CCG or the GMC by now).   You were going to send a letter of complaint to the practice in 2017, so why only now complain about their response?  Did it take them nearly three years to reply?
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What address should I use for a SAR? Confused over Leeds / Chester / elsewhere.

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Can anyone help please?

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This one was used earlier this year...

 

Data Unit

Freepost NWW15306

City House

City Road

Chester CH88 3YZ


 
 

Any advice I give is honest and in good faith.:)

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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marking spot


Dec 2006 SARS request :p

 

5th Feb 2007 initial request inc list of charges totalling £1706.50 without 8% interest :o

 

15th Feb 2007"bog off " letter received.:(

 

19th Feb 2007 LBA sent with further copy of charges:|

 

4th April £750 goodwill gesture paid into bank

 

11th Aug 2007-another £704 charges since and lloyds served me with enforcement notoice

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I sent off a for a CCA request earlier this year, but I received a letter back stating I needed to request a SAR. The address they gave me to resend to was

 

 

Halifax DSAR

Charlton Place (C42)

Andover

Hants

SP10 1RE

 

 

hope this helps ?

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I sent off a for a CCA request earlier this year, but I received a letter back stating I needed to request a SAR. The address they gave me to resend to was

 

 

Halifax DSAR

Charlton Place (C42)

Andover

Hants

SP10 1RE

 

 

hope this helps ?

 

Just what im looking for , thanks!

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Best to go on twitter or other social media site and confirm the Halifax SAR address before sending the request. I lodged a SAR in October 2015 by email, then again in December 2015, by sending 10 GBP cheque to:

 

Data Subject Access Request Team

Drop Zone C41

Charlton Place

Charlton Road

Andover

Hants

SP10 1RE

 

They do not accept any correspondence by e-mail and claim not to have a fax number. They refused to accept a 10 GBP payment through Bank Transfer and insisted that I fill out a form when I asked for ALL my data. They then sent the SAR data to my previous address AFTER the 40 day deadline.

 

I lodged a complaint with the Information Commissioners Office (ICO). ICO found that my e-mail SAR was a valid request and that Halifax should have responded within the 40 day period. I asked the ICO to review the complaint for the other elements that were missed. e.g. asking to complete the form, data sent to previous address amongst other things.

 

ICO has warned Halifax about responding to SAR's within 40 days and refusing to accept a SAR through e-mail.

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They also should not be asking anyone to complete a specific form. If the original request states clearly that it is a Subject Access Request, then it is wrong of them to stall by asking you to complete templated form.


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They also should not be asking anyone to complete a specific form. If the original request states clearly that it is a Subject Access Request, then it is wrong of them to stall by asking you to complete templated form.

re form not required etc (thanks citb post in another thread :)) https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-request/


IMO

:-):rant:

 

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