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Michael Browne

Airlines forced by CAA to pay up on flight delays

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Holidaymakers trying to get compensation for flight delays have been promised better support from three airlines.

 

Thanks to pressure from the CAA regulator, Jet2 and Wizz Air are paying out when passengers are stranded due to ordinary technical faults.

 

Jet2 has agreed to look at claims as far back as six years, rather than limiting cases to two years.

 

But Wizz Air is keeping its two-year limit, a decision that has been referred to the consumer regulator in Hungary, where it's based.

 

Aer Lingus and Jet2 have also promised to improve passenger information when there are flight disruptions.

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