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Uk e-passport question

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Apologies if I have posted under wrong section but could not find any relevant threads.


My OH and my 15 year old daughter were travelling back from Italy yesterday and on arrival at Gatwick were directed to the e-passport gates as the queue was shorter but then my daughter was stopped because she was under 18. They both have valid UK E-Passports.


Can someone kindly explain why this is and why was she issued with a E-Passport if she cannot use it at the moment ?


Thank-you for your time and would appreciate an explanation.

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All UK Passports are ePassports and have been for years.


The rules on ePassport gates say under 18s can't use them and presumably as soon as the gate read the ePassport it knew she was under 18 and wouldn't let her through.




Most likely what happened is that whoever directed them to the e-passport gate thought your daughter was over 18.


Doesn't seem like a major issue.

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