Tax return issue

[pugilist]

Hi everyone!

 

May be anyone can advise me what to do next. I still didn't get my tax return money and I can't understand why. 6th Jul 2015 I sent this message to HM Revenue and Customs:

 

Dear Sirs,

 

My Tax Return documents for the year ended 5 April 2015 were posted to you on the 5th of May 2015, today is the 6th of July 2015, but I still have not got my tax return money. Can you please update me on the situation? I need to know what's happening, why I still haven't received the money and when can I have my money.

I sent this letter to the following address:

 

Pay As You Earn and Self Assessment

HM Revenue and Customs

BX9 1AS

 

It's been more than one month since the 6th of July, but they didn't reply me in any way. What should I do next?

[honeybee13]

Hello there.

 

Do you mean that you're expecting a tax refund after you submitted your tax return please, or is it something else?

 

HB

[pugilist]

Hello there.

 

Do you mean that you're expecting a tax refund after you submitted your tax return please, or is it something else?

 

HB

 

Hi, Honeybee!

 

Yes, that is correct - I am expecting a tax refund after I submitted my tax return.

[honeybee13]

I'll move you to the HMRC forum, someone there should be able to tell you how it should work.

 

HB

[ericsbrother]

It would be unlikely to get the money before now as they dont start looking at the online returns until July. If you sent in paper tax returns it could well be next Feb. Although they often move quickly, especially of you complain correctly they are not abliged to refund you aything they owe yet but if they delay unreasonably there was a court case back in 1998 that decided what an unreasonable delay is and then you can claim interest.

[blondebubbles]

Why not call them and ask?

[pugilist]

I'll move you to the HMRC forum, someone there should be able to tell you how it should work.

 

HB

 

thank you

[pugilist]

Why not call them and ask?

 

i couldn't reach them over the phone

[pugilist]

It would be unlikely to get the money before now as they dont start looking at the online returns until July. If you sent in paper tax returns it could well be next Feb. Although they often move quickly, especially of you complain correctly they are not abliged to refund you aything they owe yet but if they delay unreasonably there was a court case back in 1998 that decided what an unreasonable delay is and then you can claim interest.

 

Previous years I got my money well before July.

 

I did it online as usual.

[blondebubbles]

i couldn't reach them over the phone

 

Try calling at 7.45am

[pugilist]

Try calling at 7.45am

 

i tried calling at this time as well - in vain.that's why i decided to write a letter to them. they do not answer my calls and they ignore my correspondence.