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    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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Text messages from CRS but no letters


dean25
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I received this text today:

Please call CRS on.... Between 9 and 5 pm we sent. Letter a week ago and need to discuss this with you. Thank you.

 

At first I thought it was a spam text until I put the text into Google and found out it is exercise for less/harlands.

 

 

I cancelled my gym membership in April.

 

 

I asked a staff member in the gym how to cancel and was told to 'just cancel the direct debit' so that is what I did.

 

 

I have not received any letters from Harlands

 

 

this is the first I have heard from any sort of debt collection agency.

 

 

I was also told when I joined the gym that there was no cancellation penalty.

What shall I do?

 

 

I'm worried that this is going to go further and effect my credit rating.

 

 

I was going to contact the gym I signed up in

 

 

but saw that other people getting advice on here were told not to.

 

 

Any advice would be appreciated! :|

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cant effect your credit file

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ignore it until they mail something

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Dean,

 

Ignore any text from Harlands/CRS.

 

1. Do Harlands/CRS have your current address.

 

2. Approx when did you join the gym.

 

3. Was it a 12 month, or a rolling monthly agreement.

 

As DX says, this will not affect your CRA files.

 

:-)

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Hi Dean,

 

Ignore any text from Harlands/CRS.

 

1. Do Harlands/CRS have your current address.

 

2. Approx when did you join the gym.

 

3. Was it a 12 month, or a rolling monthly agreement.

 

As DX says, this will not affect your CRA files.

 

:-)

 

Hi I don't think they do have my current address I joined when I was a student and have moved since then. On my contract it says a 'minimum of 11 months' I joined February 2014 and made my last payment to them in April 2015. I'm just annoyed as I have done what their staff told me do but obviously can't prove it!

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Hi Dean,

 

We would always suggest you give Harlands your current address.

 

This avoids the chance of them using an old address to start a court claim and you'd end up with a CCJ against you because you didn't defend.

 

You could write to Harlands saying :-

 

Dear Harlands/CRS,

 

I refer to recent text messages from CRS asking that I contact them. Do not contact me by phone or text message - anything you have to say must be in writing only.

 

Please note my current address as above.

 

I have no desire or need to contact Harlands/CRS. I was outside the initial membership period when I contacted the gym about cancelling. I cancelled in accordance with their clear instructions.

 

Accordingly I owe, and will pay you, nothing.

 

Yours faithfully,

 

:-)

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Thank you for your guidance! I will send the letter tomorrow. Yes the CCJ is what I was worried about. I hate how they can get away with threatening people like this!

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You won't get a ccj. Don't worry about that.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Do I send this letter to their head office address? I believe it is West Sussex? Having no correspondence from them; other than I text I don't know who I should write to haha!

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Hi Dean,

 

41-43 Perrymount Rd, Haywards Heath, West Sussex RH16 3BN

 

Get a free Certificate of Posting from the PO when you send the letter.

 

:-)

We could do with some help from you

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Thank you again for your advice,

 

 

I have had phone calls off them today from an odd phone number.

 

 

A google search showed it was them.

 

 

I have noticed a few people are in my situation and we all seem to have been told the same thing

that there is no cancellation fee, no 'membership' and you can cancel when you want.

 

 

I'm appalled by the way this 'gym' run their business.

 

 

Could they be reported to the Ombudsmen for this?

 

 

I have checked my emails and was also never sent a copy of my 'contract' including terms and conditions just an email stating my direct debit details for a minimum of 11 months.

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Hi Dean,

 

Other threads here mention that complaints should be made to Trading Standards and to The CMA.

 

We'll tell you when the time is right to do this.

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Well I sent the letter and have proof that is has been delivered.

 

 

However I still been reviewing texts from CRS yesterday and today saying it is 'urgent' that they speak with me today.

 

 

Should I call them and tell them to refer to my letter or just ignore?

 

 

Getting worried about this especially since I'm trying to buy my first home!

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so you've not read the other threads that slick132 advised...

 

 

you ignore them.

there nothing they can do to hurt your credit file

and thus a mortgage

and they've not done court in years.

 

 

just remember...

THEY ARE NOT BAILIFFS AND HAVE NOT SUCH LEGAL POWERS

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes I have read the other threads, it's because I have no idea what these letters are saying that they have supposedly sent to me. I also have no idea how much or what they are claiming for since the letters have possibly gone to my old address. :| I will try to chill out about it for now haha.

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Hi Dean,

 

No need to call CRS at all. It may be "urgent" in their minds but you have no need to call them.

 

It really doesn't matter what Harlands/CRS letters have demanded or threatened - they can't do anything significant.

 

Keep us posted ..........

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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  • 3 weeks later...

Hi everyone

I have still heard nothing back from Harlands after notifying them of my change of address. It's been 2 weeks and I'm still waiting for a reply which is unnerving!

Am I best just waiting for them to contact or should I send another notification of my change of address? I'm just conscious of the fact that they've probably still been sending correspondence to my old address they don't seem the brightest bunch!

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Just wait for them to contact. They cant do anything anyway, so dont worry about it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Dean,

 

Harlands are slow to reply to letters but don't let that worry you at all.

 

When they DO reply, it'll be a load of waffle normally but we'll help you deal with them.

 

:-)

We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 4 weeks later...

Hi everyone,

I finally received a reply from Harlands which reads:

 

Further to our previous correspondence, we have contacted the club regarding your request for cancellation we have been advised that:

'We have no record of a cancellation for this membership"

For the above reasons we must advise that the balance of £171.47 is correct and due. As a goodwill gesture we are willing to accept £96.47 as final settlement of this debt if paid in full within 7 days. Payment can be made by....

A payment plan can be set up if you are unable to settle in full, although we do charge extra for this.

If your are expecting financial difficulty, there are organizations who offer free advice....

Yours Sincerely

For Credit Resolution Services

 

 

How can I reply to this? This is the first written correspondence I have receievd from them. They also have not provided where this £171.47 total has come from.

 

Any help would be appreciated!

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Dont reply. They know they dont have a leg to stand on which is why they are offering a discount already. A goodwill gesture means " We know we are completely wrong, but we wont admit it because we are greedy. SO we are going to lie, offer a small discount and hope you pay us money you dont need to".

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Dean,

 

The total will be made up of gym fee plus Harlands/CRS admin fees added.

 

Reply to Harlands :-

 

I refer to your letter of xxdate.

 

As I said before, I cancelled following the clear instruction from the gym staff member by simply cancelling the DD mandate.

 

I will pay you nothing more for gym fees or for admin charges and further demands from you will be reported the the relevant authorities.

 

After this, I'd be inclined to ignore Harlands, CRS and Zinc for a while.

 

:-)

 

:-)

We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Thanks for your replays. I have sent the recommended reply. I have also continued to get text messages after specifically requesting that they do not contact me by those means!

Will keep you updated. :)

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Hi Dean,

 

Keep a log of all calls, emails and text msgs, in case a complaint of harassment is needed.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 3 weeks later...

Hi everyone

So I have received another letter from crs that reads:

 

We refer to our previous correspondence and our position remains the same, you continue to have an outstanding account balance. Please contact CRS directly on 01444449165 to discuss your account within the next 7 days. A suitable resolution can be organised.

We have spoken to cerise for less and they have not received the relevant notice from you to cancel your membership correctly.

 

If you continue to remain unsure of your obligations we would recommend you seek legal advice.

 

Yours CRS

 

I have also continued to receive calls and messages I have been keeping screenshots of these in case of a harassment complaint.

Shall I ignore this letter or reply...again!

 

Thank you again

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