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    • This is a good article on how to try and spot whether a phone call about Track and Trace is genuine.   https://fullfact.org/online/test-and-trace-scam/
    • Goldman Sachs-backed Marcus Bank has brought back its one-year fixed-rate deal, but the account actually pays 1% now, a lower rate than its easy-access deal which pays 1.05%. View the full article
    • The Independent are saying that Boris is dropping the promise of not allowing US chlorinated chicken, hormone-fed beef and so on.   https://www.independent.co.uk/news/uk/politics/chlorinated-chicken-us-trade-talks-boris-johnson-trump-a9549656.html#gsc.tab=0
    • The problem with these small debt amounts is that they can hang around like a bad smell. Every now and again you will start to receive letters followed by phone calls. Then it will go quiet and you will have another debt company chasing you. This could go on for many years.   Ignore DCBL as advised.   Send a complaint letter to ELE/Engie, asking why they have asked DCBL to chase a debt, when ELE have never sent any such bill to you. Then explain that you received a final bill relating to address xxxx and you paid it. If somehow there had been a billing error, ELE were advised of your new address, so they should have written to you at the new address.        
    • Of course it could be the same company trading under variations of the same name in order to dilute their bad reputation. In terms of the money you paid, section 15 of the Supply of Goods and Services Act says that where a price for services has not been agreed then a reasonable price will be implied. I gather from what you have told us that they give you the price in advance and you agreed. I'm afraid that on this point, you would be bound to pay the price because contract law does not help people to make good bargains. It simply requires the people stick by the bargains they have made. On the other hand, if they undertook to do a certain job of work and to achieve a certain result – and that result wasn't achieved then you certainly have an action against them. The problem is that a company like this may be difficult to get hold of unless they have got a very clear office or workplace and some assets. The second problem is that you would probably be required to have given plumbforce the opportunity to come back and try again – and unfortunately you didn't do that. This means you tried to make a claim against them, they would probably argue that these plumbing problems they always take one or two goes to fix and that a reasonable person would give them an opportunity to sort it out before going elsewhere. I'm sure you're absolutely right and these people are completely overpriced – and it seems that they have done a bad job – and of course the reviews don't do them any favours. However, I think you're going have difficulty getting your money back on this – although if you want to try, will be very happy to help you – but I'm sure that it will go to a small claim in the County Court. Of course this would be an interesting exercise for you if you have the energy. It's quite simple – but of course you do risk your claim fee and your hearing fee if you lose. I can imagine that if you produced evidence of their reputation and what has happened in court that the judge will be disposed to find in your favour regardless of the arguments which I have suggested that they might put forward. The final risk could be that they would say that you are only entitled to recover the cost of the second plumber required to finish the job that you had paid Plumbforce for. In other words about a hundred quid. It's not a bad argument – I don't know if it is a winning argument – and as I probably wouldn't bother to be represented, they might not think of it for themselves. However, I'm just letting you know of all the possibilities in this problem. Of course I think one of the lessons view is to make sure that you get at least two quotes for everything – even if it seems to be an emergency. When your new home, it's worth making sure that you gather a list of reliable support services – either from your experience or from the experience of neighbours who will already have been through it. That way you can be reasonably certain that if you have any other problems with heating or lighting or water – et cetera, you will have one or two numbers to hand that you can call on with a certain amount of confidence.
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andymr

Dealing fairly with interest - only mortgage customers who risk being unable to repay their loan

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There are many people who find themselves in my position

 

. Interest only mortgage coming to the end and there are either insufficient funds or no funds to repay the capital sum.

 

In my case I took out a 10 year Interest Only Mortgage ( Idon't know why it is only 10 years)

 

I have contacted Santander a few times over the last 2 years to see if they would extend the term but they just refer you to customer services to start a whole new loan

 

. I no longer fit any criteria to get a loan

. I have never missed a payment even though I am on a very high rate compared to other lenders or teaser rates

 

. I am now retired with a younger wife and four-year old son

 

. I got until February 2017 to find an answer to my problem.

I have read the FCA guidelines 2013 but its just guidelines and Santander doesn't wish to play ball.

Anybody got any ideas?

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They must treat you with forbearance are you able to make any realistic proposal to satans?

 

you could also look into possible misale of the mortgage

 

But in the long term your solution may have to be sale


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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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I see some Mortgage Lenders are offering to extend their mortgages.

The FCA guidlines says something about treating the customer fairly and coming to a reasonable solution.

I don't see why they just can't extend the mortgage. I've never missed a payment.

Also I no longer fit their criteria to get a whole new loan.

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Hi Andy,What happened in the end? We have a problem looming soon and wonder if eventually you overcame it? Thanks

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Hestia,

 

Start your own thread with more information

In particular name of lender, how long left, payment and credit file status (all up to date?)

Ages of borrowers,and percentage of equity you own

 

Some banks are providing solutions


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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I have managed to get a few 10 year interest only buy to let mortgages extended, every time the length increased so did the monthly payment.

 

It seems lenders use it as a opportunity to get more money out of you although my experience is its time consuming an stressful an outcome is not guaranteed ( but more likely to grant extension of length if lender getting increased payment), annoying thing is I do not know why they were all originally 10 year loans I would never agree to such a short length nowadays.

 

I think in those days was much easier to get re-mortgages.

 

I would say typically lenders are keen to see a portion of the loan moved onto repayment, all my loans I was not in a position to remortgage due to bad credit file.

 

So I negotiated with the existing lenders an did get advice from business debtline who were very helpful.

 

Hopefully this may help someone.

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