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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
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      • 0 replies
april dew

Swift advances , i stopped repo, but now need help with BK hearing

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Hello

I am new to this,

I have been reading up on your blogs about swift advances

they are a force to be reckoned with,

if I could get them of my back it would be such a relief.

 

I took out a consolidation loan with them in 2008 which is secured to my mortgage,

at that time I was very unsure whether to take the loan or not but with my foolish self listened to the sales person on the other end

who suggested I take the loan and maybe in 3 years time I could apply for a further loan at a reduced rate.

 

 

I accepted., not knowing that I was never intended to pay off that first loan because of their ridiculous charges and interest rate

I was desperate at that time and a bit naïve

 

they have taken me to court and applied for repossession but I got a suspended order

as long as I kept up my payments there would be no further action,

 

 

I kept up payments for about six months then I lost my job,

I have also got another creditor who has made me bankrupt

 

 

I have my first mortgage, swift advance and this creditor wanting to sell my house to pay the creditors,

I don't want to loose my house

 

 

I have worked hard to pay for this house and is all the assets I have,

its all I have left worth anything to hand down to my children and grandkids.

 

I am supposed to be in court on 2nd of September 2015 for them to seek order for sale.

 

 

I will fight this even if I have to do it myself.

Swift are daylight robbers I owe them more now than when I first took out the loan

will never be able to pay it of,

 

 

I feel sorry for those who have lost their homes to swift, it has to be stopped

people are working thinking they will have something to show for it when they retire but that's not what happens.

 

 

people need their homes swift don't care they need your house to keep them in the money,

which is more important don't let them get away with it fight.

 

bankruptcy courts want £36.0000 to pay of my creditors and fees and the rest to go to my mortgage and swift advances.

my house is worth £111.000

so I don't get anything after sale

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have you all the statements from swift from day one?

 

 

dx


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please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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hi there

no, I had a third party working with me the first time they took me to court and I gave him most of my paper work he was going to look through them, but I have heard nothing from him since and I cant get through to him, I think he is away studying law.

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great!

 

 

get an sar running to swift ASAP then


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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when you say data holder does that mean the name of the loan company and their address.

Edited by april dew

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swift


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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thanks.

I have got the details and filled in the form, I will send today.

is there anything else I can do in the mean time.

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Have they just applied to make you bankrupt or have they actually done so ?


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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they said they have made me bankrupt,

 

 

my name was in the paper that they use to announce someone who has been made bankrupt.

 

even though I did not go to court or see the trustees or signed any document.

 

bankruptcy is not right in my case because swift is my biggest downfall

they are the one that's suffocating me

 

 

if I could get rid of them all my other bills would get paid.

 

 

I only wanted to borrow £12.000 but I ended up getting £36.685 because I had to consolidate my other debts.

 

 

I have paid back about £30.000 plus not sure yet how much exactly,

and they said I still owe them £57.764.71 that's after paying £485 a month for 7 years. less arrears of £6,0000.

 

I tried to find if there was any help out there when it comes to secured loans

 

 

but nobody has any information on secured loans debt its as if they shy away from it.

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I have just received a settlement figure of £82,000, borrowed £40k 7 years ago with £15k arrears..

 

 

They took me to court twice and luckily the judge was on our side as we could prove we were working at the time

and made a payment arrangement both times.

 

 

Unfortunately with these loans if you get made redundant or have financial problems, it's almost impossible to catch up,

selling the house to consolidate is pretty much the only way but I don't know anyone that managed to make money from their property after taking a secured loan.

 

 

It's not fair the excessive charges though, they say it's compounded interest but this is never explained when you take out any loan,

we have contacted financial ombudsman for financial advice and requested Swift revise the settlement as we won't be able to sell the house at that figure.

 

 

I will keep you all posted to see what number they come back with.

Every lawyer I have spoken with all say that is very excessive interest and to keep fighting the case until we have a satisfactory resolution.

 

It should be in their interest to get their money back and help their customers,

I will be only too happy to post a result which shows they actually do care

and not just trying to excessively charge people who need the help the most.

 

 

as it stands I will be lucky to see £5k back from a £50 deposit originally invested,

15 years living in a house and lost £45 doesn't quite stack up, watch this space!

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They deliberately keep us in debt because they know they will collect another property at the end,

we might as well just hand our houses to them when we take out a loan, because there is no way that we would ever pay of that debt, I just wonder if anyone as ever paid of their debt or kept their house when dealing with swift.

I am sorry but I will not give my house to them without a fight, we work for 20 years or more to pay for some sort of security for our children or grand children and they come along and steel it, yes that's what it is theft, we would not get away with something like that, why do we keep letting them get away with it, we are like lambs been led to the slaughter.

if corporations like that keep doing this to us we will have nothing to leave for our family because the way things are they are going to be worse of than us.

we cannot keep working all our lives and then let them come and steel what we worked for sometimes with our blood sweat and tears. none of the so called legal system is on our side they work for the corporation, we have to fight for ourselves.

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don't want to put anyone on a downer but Swift know all the ins and outs and that's why they'll never be beaten. If anyone could afford to employ a barrister to fight them you would be lucky to find one to take the case. The FOS must take much of the blame, god knows how many complaints they must have had about this company but 99% of the time they find in their favour.

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hello

I received a letter from swift stating that they will send me the documents I asked for within 40 days.

I also forgot to mention that I did claim back my ppi from swift last year, but there is something I forgot to check on, should the amount I pay each month should that not have been reduced due to the fact that I no longer pay ppi. because I had been paying the same amount plus the arrears and my payments was not reduced.

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Thomson sense would say yes of course! If you no longer pay PPI then the monthly payments should reduce right??

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Ok.

I will wait until I receive those the documents to see whats what.

is there anything I can do at the moment my court case will be in a couple weeks time.

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I suggest build a case with your solicitor to prove you have an income and explain any shortfalls, redundancy or whatever has caused it. Make a proposal and submit it to swift a.s.a.p, if it's the first time they won't react coz they know the judge will probably make an agreement to spread the arrears over the remainder of the course of the loan. They have to do that as an offer!

But swift will want to proceed anyway because once they have the repossession order then the next time it's easy for them to just take your property if you don't maintain payments. Suggest y find a way out a.s.a.p, I'm still in a battle with them over my settlement figure,making it to financial ombudsman now, if they don't help then we open up a legal case, if that don't work I have no issue meeting the directors face to face! We wait and see...... Good luck

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thanks for the advice.

problem is I get £140 a fortnight.

payments to swift usually £485 a month I wont be able to pay even a quarter of that.

plus I have my other mortgage to pay.

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Humm, not good. I got advice from CCS, consumer credit service, it's free, but maybe you already gone down that path. It's gonna be difficult if you can't prove you can afford the payments plus something extra towards arrears, suggest you either sell your home quick before they take it, or find extra income, sry to be blunt but that's how it will be looked at I think.

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If you are out of work, show them what you are doing to find work etc... Take as much into and evidence you can, it will all help to show you are doing your best.

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ok.

1 more question,

because all this is rapped up in a bankruptcy case with the other creditor do I still take the same route.

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I'm not sure tbh April. If you are going to be made bankrupt I'm guessing any assets will be taken, I.e secured assets (house). If there is a negative balance still then an arrangementt help in my experience swill be made to pay it off. If you have enough to sell and clear your debt, move into rented I would say you might feel happier this way, no more pressure to meet ridiculous high interest payments to swift, just your rent and food. I really hope it all works out for you, please try and get some advise from a professional or legal expert, forget CAB, they don't help in my experience. Keep fighting 💥👊🏻💥👊🏻💥👊🏻💥👊🏻💥

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hey its not all doom and gloom and lose your house.

 

 

you need to carefully document the way swift have treated you.

 

 

even to me

how much you borrowed ,

how much the loan cost you in int

and how much you have paid

 

 

anyone even a judge can see its daylight robbery.

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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I will, as soon as I have received the documents from them I will know exactly where I am.

I will not have them steel my house, even if I have to arrange a peace full protest, if they come to throw me out.

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