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    • One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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newday wont refund fraud - having sent new card to old address


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I moved home on march 26th and was placed in temporary accomodation before being placed in permanent accomodation .

 

 

I am disabled and was without resources for three months .

 

 

After settling in 3months later I rang up my credit card company aqua to find out why I had not been sent a creditcard

as the one I had was expiring at the end of June.

 

 

I found out that £1788 had been debited from my credit card without my knowledge .

I immediately Informed them it was fraud and filled in all the forms to state so even informing the police .

 

 

on Saturday I received a letter dated 28th July that after all their investigations

they could not accept it was fraud as the chip and pin had been used and not a copy.

 

 

I found out that they sent a new card on the 12th May which I never received .

I am not well physically and all this stress has damaged my health as I m not able to contact them on the week end.

 

 

I rang up the credit card company and told them that I never received the card or pin and that I had left the property on 26th march

they informed me that they could not do anything till monday.

 

 

What rights do I have

I want to claim compensation for the distress it has caused

as they hadnt conducted their investigation throughly

as they would have realised the card I had was the old card as stated on the declaration form

and unknown to me a new card had been sent out which I never activated?

 

 

This is all very worrying and they couldnt even ring me during their investigation to inform me of their decision or ask anyother questions

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is the Halifax or newday ?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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how did the fraudsters get the correct pin?

old address too?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I advised them in June but I did not receive the card nor was it activated . I done some research they have to proove I did receive the card and acted fraudulently .So I have a case I hope all will be revealed on monday another 18 hrs to go

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I had attempted fraud with santander whereby I didnt receive the card of pin and someone tried using it . Luckily the card wasnt activated so it did not work but santander informed me and asked me if I had been trying to make transactions. So my case rests upon the activation code as it obviously didnt have one as the card was used without it

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I advised them in June but I did not receive the card nor was it activated . I done some research they have to proove I did receive the card and acted fraudulently .So I have a case I hope all will be revealed on monday another 18 hrs to go

 

If you advised them in June but they had dispatched the card & PIN in May expect them to claim you had a duty to inform them of a change in address.

If they do so, you will need to press them on the fact they allowed the card to be used when it wasn't activated, or that they explain how it was activated with you being at fault.

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I have had an update i told them about the situation of not receiving the card and not being activated . they said the reason why they said i was liable was that an item was purchased using the old address. and that someone had rung up on the 7th may to change the pin. All this without my knowledge . They have agreed to investigate further and have in the meantime refunded me the missing money but it will take up to four weeks. Im Helpless till then

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urm so how did the fraudster pass the security questions to get that pin?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Maybe the OP didn't tell anybody about his change of address so the fraudster got other mail at the old address and used info from that mail.

 

That's why its important to tell financial institutions you new address as soon as you can.

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good news After ringing the ombudsman and stating my case , they wrote a quick note to aqua and informed them that this was uncharacteristic spending and to look into it. I got a call from their complaints team the same day telling me that I was NOT liable for the transactions and as a gesture of good will they will credit me 60pounds.. So after allthat I finally got justice

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