PPI reclaiming on RBS Loan in 1988

[Argyll]

In 1988 while I was in the army I took out a £2000 loan from the RBS in Stirling branch

 

 

As I recall I was forced to take out insurance with his loan.

 

In 1990 I had to leave the army to look after my mother who was seriously ill at the time.

 

 

I tried to claim the insurance from the loan which was rejected as I left the army voluntarily.

 

My mother is moving house so I've been clearing out the attic

and I've discovered the old credit agreement from this loan.

 

 

Do I still have a case to claim the compulsory insurance or am I time barred?

[theoldrouge]

No you certainly can reclaim the PPI

 

Send a letter of formal complaint with your reasons for the misale plus a fos questionnaire and as you have the original agreement

 

a spreadsheet showing the amount you are reclaiming

[Argyll]

No you certainly can reclaim the PPI

 

Send a letter of formal complaint with your reasons for the misale plus a fos questionnaire and as you have the original agreement

 

a spreadsheet showing the amount you are reclaiming

 

Okay cheers. Are there any letter templates available and what;s a FOS?

 

How would I calculate how much I should ask for?

[dx100uk]

have you got all the statements?

 

 

might be an idea to gather as much info first via an sar

 

 

dx

[Argyll]

dx100uk No statements only the credit agreement.

 

One query I do have is on my credit agreement it states 'insurance option' but I can assure you it wasn't an option as I was forced to take it out or I didn't get the loan. Would this still be considered as PPI?

 

I've attached the credit agreement obviously omitting my personal details.

[maroondevo52]

Hi Argyll,

 

As dx said, send a Subject Access Request to RBS, this will let you know how much you paid on the insurance. They have 40 days to comply with your request.

The FOS theoldrough mentioned are the Financial Ombudsman Service, they have a spreadsheet you can fill in once you have all details of the insurance payments, this calculates how much you should claim back from the Bank.

 

This is the address I used for my SAR to them...

 

PPI Customer Concerns Team

Royal Bank of Scotland Group,

5th Floor,

Hardman Boulevard,

Manchester,

M3 3AQ

 

Once you get the result of your SAR request we can give you a letter to send also help you fill in the FOS questionnaire and spreadsheet.

[Argyll]

I called them today at their PPI handling service in Manchester. They called their department 'Mediation Operations'

 

I gave them some details but they can find no trace of me. So they advised I write to them with more details.

[maroondevo52]

Giving them your address at the time you took out the loan should enable them to find what they have on you, the agreement you have posted up is too small to read, are there any dates or agreement numbers on the document.

[Argyll]

They can't seem to find any record of me living at my previous address but I'm not surprised. Clearly the don't want to make it easy for us.

 

The credit agreement has no date but it does have a reference number at the bottom.

[maroondevo52]

Clearly the don't want to make it easy for us.

 

 

The credit agreement has no date but it does have a reference number at the bottom.

 

That's all part of the game, make it as difficult as they can.

 

The reference number should help them find stuff on you.