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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Win 10 Automatically Updates Whether You LIke It Or Not


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In past versions of Windows, Microsoft has allowed users to configure how they want operating system updates to be delivered. Those looking for the ultimate protection configure Windows Update to automatically install them, while others may, accidentally or not, disable the feature or postpone installing any updates for a very, very long time. I have seen systems that last had updates installed years before I was asked to troubleshoot them.

 

With Windows 10, however, Microsoft is taking matters into its own hands, by making automatic updates mandatory. This applies to both home and business users, unless the latter group turns to dedicated tools that allow them to have more control over how updates are installed. Basically, you have to go out of your way to keep Windows 10 out of date.

The most up to date Windows 10 licensing agreement, from build 10240, says the following:

 

 

Updates. The software periodically checks for system and app updates, and downloads and installs them for you. You may obtain updates only from Microsoft or authorized sources, and Microsoft may need to update your system to provide you with those updates. By accepting this agreement, you agree to receive these types of automatic updates without any additional notice.

 

Microsoft has confirmed that this will, indeed, be the case going forward, with a company spokesperson saying that "The license terms for Windows 10 require Automatic Updates be enabled as a part of keeping our customers secure and delivering Windows as a service". As I said before, it will be possible for some users to tweak this behavior, but I believe it will be limited to enterprises, which naturally want more control over such things.

 

Personally, I welcome Microsoft's approach, as, based on my experience, there are plenty of Windows users who need to be protected against themselves. Some can be so ill-informed that they will disable Windows Update simply because they do not want to deal with the notifications that pop up when their systems have not been updated in a long time. They will expose their systems and personal data without realizing it, then they will blame Microsoft or other parties for the performance of their system.

 

Of course, Microsoft can expect some Windows users to have a problem with this. There are legitimate cases when having Windows Update download lots of updates can interfere with certain tasks, but, for the average user, this should not be a problem. It can also be argued that some updates need to be "proven" before they are applied, but, again, times when such issues occur can be very rare.

 

Another thing to note is that, by making automatic updates mandatory, Microsoft will be making it easier to keep users' systems current after releasing major Windows 10 updates, not just minor updates and security fixes. If, for instance, there will be a Windows 10.1 in the foreseeable future, it could be possible to have it automatically install right after being made available.

Such an approach would make it possible to avoid the Windows 8.x update disaster, where there are still lots of users -- 2.9 percent of all PC users, to be exact, which is more than Windows Vista has -- running Windows 8 despite Windows 8.1 being offered as a free upgrade. This is a problem that Microsoft does not want to deal with again, if it is possible to avoid it (and it is), because it hurts it in the long run.

 

Source: WinBeta

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I do not see how they can get away with this. It is up to the owner of that software who has paid for it to decide what gets downloaded onto their own personal private property

 

What about people who use internet dongles or have a monthly data limit??

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Microsoft (and other experts), has always made the point that the non patching of vulnerabilities as they appear in all operating systems is the main cause of successful hacking, sc@m success and personal detail theft. Malicious software removal tools and other patches are issued on a monthly basis by Microsoft and sudden urgent patches are issued immediately a patch is available.

 

Malware in one persons computer can, and does, spread to others when it has been designed to latch onto websites visited. For a long long time we have been warned to keep our computers up to date.

 

As millions of computers throb with malware that they pass on without knowing it, something had to be done and patching without notice is one of the best ways to do it.

 

If people don't run any sort of anti-malware programs, and there are tens of millions who don't, then a way of helping to slow down the passing on of malware is to do updates without asking. A lot of personal computer users aren't aware they have disabled updates and they are the vulnerable ones and the ones most likely to pass on malware to others.

 

Windows 10 is not a paid for Operating System. If a copy has been reserved as was offered, it would upgrade completely free, so the question of 'software paid for' doesn't come into it.

 

It really is about time that the worldwide and prolific problem of Phishing, sc@ms and personal detail theft and all forms of malware were taken seriously and this is just a small piece of the way to do it.

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[...] Microsoft is taking matters into its own hands, by making automatic updates mandatory.

 

Sorry, but I decide when to upgrade the software that I use, not some anonymous corporation operating out of a foreign state. Some of the packages that I use are older, unsupported versions because I dislike the latest gee-whiz widgets, and the core kernel is tuned to do what I want.

 

Thankfully, Linux provides everything I need and is pretty immune to the malware that infests the world of Microsoft.

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This is about security and the usual stupid brag about Linux verses Microsoft doesn't come into it, but just in case you want figures, take a look at the NIS who keep world records and they will tell you:

"... there have been more High Severity (remotely exploitable) vulnerabilities found in the Linux operating system than in Microsoft Windows."

 

So get off your high horse. Linux is server stuff and not at all suitable for the vast majority of world users who just want to plug something in and it works.

 

Why poo pooh someone taking responsibility, trying to make the internet and our lives more secure.

 

Apple users are the same but unfortunately, just like Linux, they are immune from nothing. It's just that it's not worth bothering with Linux as there are only a handful of users.

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Not from Microsofts side. If people threaten others by not having secure systems, then they will be made to.

 

You have freedom of choice, don't get 10, risk malware, be selfish, risk not just your own safety but others as well.

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There can never be a guarantee, there is no such thing as a safe code, what is safe today will be broken tomorrow.

 

The majority of problems are not because of Windows, but the careless use of computers by users, ie downloading junk and opening attachments with malware in them so introducing into their PC. Torrents play a big big part in that.

Edited by Conniff
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Currently there is a manual fix for this so maybe the "geeks" will find a way to stop it in the final release see here for details

 

 

http://winaero.com/blog/change-windows-update-settings-in-windows-10/

 

 

Techies amongst us may enjoy reading the info from here too

 

 

http://bsodanalysis.blogspot.co.uk/2015/06/samsung-deliberately-disabling-windows.html

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Company versions of the RTM will have the ability which means a way around it for everyone who wishes will start appearing on sites. Anyone who does not keep their system updated are silly.

 

There was never intended to be control during the beta testing, MS needed to know what the system was doing and how it was performing which is why all keystrokes, and everything done on the beta was sent back to MS.

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one reason why i dont update auto and wait abit is as mentioned re their updates poss causing crashes/conflicts/issues (which is not rare imo).

when the info was readily available to non techies, it wld say whether there are any poss 'known issues'. and then, the poss issues outside of that.

their updates are monthly, unless there is a v urgent one eg re a virus/zero day (if they can patch it). once known, a good antiv shld be able to deal with anyway. until then nowt much can be done. and most of the 'normal' sec patches are re privately reported ones.

i mostly only do the sec patches anyway. if all else is working ok. no 2 pc's are the same.

IMO

:-):rant:

 

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ps

as mentioned re user.

the times been 'infected':

dodgy email attachments being blindly opened. (most picked up by symantec, others by other on demand a/v)

dodgy (legit) infected websites, downloads. (picked up by avira)

ie nowt to do with the o/s.

IMO

:-):rant:

 

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Just to throw another spanner in the works for those that like to buy and not be told what to do, (although you never buy Windows just a license to use it), you might not be able to buy a copy either.

 

It is looking as if Windows 10 will be the last numbered version of Windows and future versions will be not by purchase of a license but by subscription. So direct debit fail and so will your computer.

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That is the way Microsoft and others seem to be going. Even some of the software is now sold with limitations and if you want more features you have to pay more.

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Here's an article that supports all those that don't want to be forced to update:

 

Microsoft's licensing on the upcoming Windows 10 OS means that most users will find their systems updating on command from Redmond without any option to stop this.

 

The Licensing Agreement for Windows 10, as found in the latest release candidate build 10240 of Windows 10 Professional, stated:

 

 

The software periodically checks for system and app updates, and downloads and installs them for you.

 

You may obtain updates only from Microsoft or authorised sources, and Microsoft may need to update your system to provide you with those updates.

 

By accepting this agreement, you agree to receive these types of automatic updates without any additional notice.

 

Microsoft's intention is that users will be always up-to-date, not only with security patches, but also with feature updates.

 

This makes it easier for the company to keep pace with changing technology, and provides developers with a more consistent target for applications.

 

The downside is that feature upgrades can potentially break applications, or drivers for peripherals such as printers and scanners. Those who value stability above having the latest features may prefer to install security updates only.

 

Windows 10 does allow this, but only for businesses running the Enterprise Edition of Windows. These customers can opt for the Long Term Service Branch (LTSB), which is updated only every 2-3 years (just like traditional Windows releases).

 

These LTSB releases are supported for up to 10 years.

 

Other customers will be either on Current Branch (the only option for Windows Home) or Current Branch for Business (CBB), available if you have a version of Windows Professional or Enterprise.

 

Businesses with Windows 10 Professional can manage updates to some extent. Microsoft has a new tool, Windows Update for Business, which lets you group machines to be updated into distribution rings, so that more critical systems can be updated later, and specify exactly when updates take place by defining maintenance windows.

 

It appears though that these tools do not allow updates for Windows 10 Professional to be deferred indefinitely.

 

 

"Customers who are embracing Current Branch for Business do need to consume that feature update within the allotted time period of approximately eight months or they will not be able to see and consume the next security update," ...

 

... said Helen Harmetz, Micosoft Senior Product Marketing Manager, in a partner training video earlier this year.

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...Those who value stability above having the latest features may prefer to install security updates only...
:)

 

no doubt, whichever version, there will be a workaround :)

IMO

:-):rant:

 

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So I have XP pro on an old stand alone PC with AVG Paid for Internet security and AVG Tune-Up running.

 

I am one of those 'non techi' users conniff refers to and I am sitting here feeling guilty of most of what he/she describes above, what additional things should I do to make my, and other friends I communicate with, PC's secure and safe? I thought I was covered.

 

Thanks - I would like to feel I wasn't causing the internet community problems.

 

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So I have XP pro on an old stand alone PC with AVG Paid for Internet security and AVG Tune-Up running.

 

I am one of those 'non techi' users conniff refers to and I am sitting here feeling guilty of most of what he/she describes above, what additional things should I do to make my, and other friends I communicate with, PC's secure and safe? I thought I was covered.

 

Thanks - I would like to feel I wasn't causing the internet community problems.

 

A1

 

Windows XP is very old now and no longer supplied with security updates and the likes when a flaw is found. I would look to upgrade to at least windows 7 to be safe and secure.

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I wonder if Windows will stand the cost when the force an update on a laptop that is on a PAYG broadband when they choose to send the update. While I agree that security updates are necessary you need to be given the opportunity of when you download them . Apple let you do that , in fact you can choose if you download them or not but Apples is such a superior product it defies belief

Any opinion I give is from personal experience .

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Windows XP is very old now and no longer supplied with security updates and the likes when a flaw is found. I would look to upgrade to at least windows 7 to be safe and secure.

 

If the PC is not powerful enough for Win 7 there are Linux distros like Elementary OS that would work well on such a computer. That is another option over buying 7,

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A good compromise might be to have updates install automatically, but give the user the option to manually roll them back if a bug, conflict or other incompatibility arises.

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might be too late if the conflict is fatal/bsod (which has happened before re their updates, roll back/restore being non effective)

IMO

:-):rant:

 

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