PASTDUE CREDIT SOLUTIONS - old dual fuel eon bill

[Pudwud100]

Hi everyone.

 

 

I have a comparitively small debt of £350 for gas and electricity supplied by Eon at a property I moved out of a year ago.

Eon have got PastDue to "manage" and recover the debt

but it has not (as far as I can tell) been assigned to them.

 

 

I have followed previous Forum advice and told them I will only communicate with them in writing and offered them in writing £10 a month.

 

They have now come back to me asking for confirmation that I owned or occupied the previous property;

dates that I entered and vacated the property and confirmation of my date of birth.

They say they need this information to comply with the DPA.

 

 

Now I must confess I'm not a leading expert on the Data Protection Act but I thought the act was there to safeguard personal information

that companies held on people NOT as a tool to extract info companies do not have about you.

 

 

If these people are properly acting for Eon shouldn't Eon be able to confirm dates when we were taking energy from them.

They were properly informed when we vacated the property last year.

 

I would welcome any thoughts members have please.

[fkofilee]

Yes exactly that

 

Youre spot on. Right well safely ignore PDCS, they are harmless in any sense. They just try to threaten you.

 

Was the bill sent to you after 12 months?

[Pudwud100]

PasDue became involved after 11 months.

[Consumer dude]

What is this issue about 12 months, is this a time rule and if so how does it work..

[citizenB]

I don't think they are entitled to any of that information.. !!

 

I would ask them to point to the specific section of the DPA that entitles them to even request it ?

[E.ON Company Rep: Malc]

Hi Pudwud100

 

You're spot on. We'll have the relevant dates you started and closed the account. You can refer this company back to us or talk to us about a payment arrangement. A formal arrangement with us would end third party involvement.

 

I think the 12 months fkofilee mentions is the Billing Code. This applies where we've failed to send a bill or charged accurately for 12 months. If we haven't, any unbilled energy used more than12 months after the problem is fixed won't be charged. If you were receiving bills during your occupancy, I doubt this applies. Each case is, though, looked at individually so talk to us if you're in any doubt.

 

Hope this helps.

 

Malc