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Visit by" multi benefit review officer" without appointment, what is this for?

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Dear Caggers,



My friend has been claiming ESA (support group) and DLA for a few years now, after a severe stroke......



He lives with his mother (who is a pensioner) and cares for him.



They had a random visit from a "multi benefit review officer" with no prior arrangement, however, my friends mother refused entry and they have to telephone to arrange a re-visit with both my friend and his mother in attendance.



Obviously, to have an unannounced visit causes great anxiety. Could anyone clarify what this is for? Is it to do with ATOS medicals?



My friend has never claimed carer's allowance as he thought he was not entitled to as its his mother and this is exempt......

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