Jump to content
  • Tweets

  • Posts

    • This is the entrance until recently.   Is this place near you?  Would it be easy to go back and take photos of the signs as they are now, especially at the entrance? Arndale entrance.pdf
    • well 10/10 for opening a parachute account and stopping LLoyds dipping into your meagre income.   who are moorcrofts stated client please on their letters?   as for cabot, send them a CCA request when did you take this card out please?    
    • Yes it is the Arndale. Until 2018 it had always been free to park there then they introduced charges. I'm guessing the carer might have thought it was still free for 3 hours. 
    • I sold an item on ebay through their bidding system, ebay recommended I use PackLink as a delivery service so I did. I dropped the item at a local shop and video tapped the item being taped in the parcel with the label stuck on. The parcel was scanned and approved awaiting to be collected by somebody from Hermes The person collected this parcel later that same day (both events are recorded on hermes tracking website) and the tracking did not update past that point. I contacted Ebay, PackLink and made attempts to contact Hermes the following day to trace the parcel, and it took PackLink 6 working days to establish that the parcel was 'lost'. Hermes contact was appalling as it is automated (live chat and phone) and when I could get through, their automated system stated that due to the label being from PackLink, all issues are with them. Once the parcel was lost, I was told to write up a claim form, for PackLink which I did so. They initially offered me £25 + label cost, which I told them I reject through email. They then refunded me both amounts despite me rejecting this.   It took 6 working days for them to admit a problem and to send me that amount despite my rejection.   I found this companies house number for PackLink: 09026541   That claim form you have linked me is for people who have a claim against them, is this the right link (it asks me questions such as if I received notice from the creditor, why I ceased payments etc)   Thank you for the assistance.   I have just checked today and it says:   HERMES PARCELNET LIMITED filed an acknowledgment of service on 19/10/2020   The claim was submitted by me on the 12th.   Am I able to PM you privately with my claim form?  
    • Is this the Arndale?  On Google Maps it seems the only multi-storey in the area, and it's "managed" by ES Parking.  I see that there were recently three hours' free parking.  As dx says, that will be on the planning permission which immediately knocks the fleecers' claim out of the water.   Plus, love to see them pursue someone for driving who can't physically drive!
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Please note that this topic has not had any new posts for the last 1876 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

My partner has received a charge notice from CP Plus for parking on their clients property at Roadchef Chester services for 3 hours 53 minutes when the maximum time allowed is 2 hours.

 

It says if she pays within 14 days they will take the reduced payment of £50. Not sure what the full payment is.

 

They have sent her the 2 photos of her entering the car park and leaving the car park, she had met a friend there and was planning on being under the 2 hours but they got chatting etc etc and she forgot about the parking notices up at the services. She was in Costa the whole time she was there and spent money there.

 

 

She has previously had one of these in 2012 on the same car park before (Stupid I know!) which we ignored but I am ware the law has changed so do not know how she stands now!

 

Please advise? Any advice would be most welcome!

 

Regards

 

gh0108 (Gary)

Link to post
Share on other sites

As it was an ANPR capture the notice to keeper has to be received within 14 days after the day of the event. Please tell us the date of the supposed breach and the date the letter was received. CP Plus are pretty poor at sending their claims out in time so that will be the first thing to beat them with.

Link to post
Share on other sites
As it was an ANPR capture the notice to keeper has to be received within 14 days after the day of the event. Please tell us the date of the supposed breach and the date the letter was received. CP Plus are pretty poor at sending their claims out in time so that will be the first thing to beat them with.

 

Hi thanks for your prompt reply, they are in timescale incident was 20/06/15 and we received it today so 12 days.

Link to post
Share on other sites

then you respond by saying that you do not believe that they have the authority to make contracts and claim monies in their own name and if they cannot produce a contract that shows they have this right then you demand a POPLA number so you may appeal their refusal to cancel or provide sight of said contract. Do not mention anything about the circumstances of the visit or who was driving at the time. The claim sent was to the keeper of the vehicle and that is how you are writing.

By responding you will force them to either cancel or incur further costs. The land will not be owned by the people they have a contract with and they will try and bluff their way out of that fact but it wont cut any ice with the adjudicators.

Link to post
Share on other sites

Hi

just to confirm, ericsbrothers advice is the way to go. Highly unlikely that CP+ will cancel the ticket but they must then give you a POLA code which you can use to appeal further where more appeal info can be supplied to them.

 

Remember, always write in the third party when it comes to the driver. Never say 'I'. Always say 'The Driver'

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites
Hi

just to confirm, ericsbrothers advice is the way to go. Highly unlikely that CP+ will cancel the ticket but they must then give you a POLA code which you can use to appeal further where more appeal info can be supplied to them.

 

Remember, always write in the third party when it comes to the driver. Never say 'I'. Always say 'The Driver'

 

Thanks for the advice Silverfox.

Link to post
Share on other sites

As she is the registered keeper, yup but to be honest, a signature isn't needed. Just any old squiggle would do with these.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites
  • 3 weeks later...

Hi

I sent the above letter as advised by ericsbrother it was sent recorded delivery and a signature was got for the letter on 13/07/15. Today my wife received a charge notice reminder saying £100 is now due. Do I need to do anything or wait for them to respond to my initial reply? Any advice would be welcomed. Thanks in advance.

Link to post
Share on other sites

The reminder is just an automated begging letter so ignore.

They now have 35 days from the 13th. to respond to your appeal

Illegitimi non carborundum

Link to post
Share on other sites
  • 2 weeks later...

Hi

My wife has received a reply to the letter sent to CP Plus which says:

That the PCN was issued legally and correctly according to the British Parking Association Approved Operators Scheme and given that the signage is displayed in compliance with all relevant laws and regulations the fact that you were seemingly unaware of this is not considered a mitigating circumstance for appeal. In light of this my representations have been considered and rejected.

 

It then talks about the POPLA appeal and the cases they will consider. They then give the POPLA number.

 

Any advice would be greatly appreciate, thanks in advance guys.

Link to post
Share on other sites

It would help to see a photo of the signage at the site...

 

But your POPLA appeal must include;

 

1. That you wish to see , through sight of contract , that CP+ have lawful authority to issue and pursue parking charge notices.

 

2. Proof that the charge is not punitive.

 

3. The breakdown of the genuine pre estimate of loss that the charge must represent.

Link to post
Share on other sites

RK means registered keeper and the best way to put up photos is to upload them to a site such as photobucket and then post the links to the photos here.The main thing is not to panic. You're in fantastic hands here. Armadillo71 and Ericsbrother gave me fantastic guidance and saved me a fortune.

Link to post
Share on other sites

As they dont mention the PoFA you have to think under what circumstance then that any debt is incurred by the keeper of the vehicle. They would also have no right to contact the DVLA to obtain the keeper details if there is no keeper liability and this is worth taking up as a complaint with the DVLA if CPP claim that they are chasing your other half as driver because how do they know and if they do know why do they need the contact the DVLA anyway?

Not a question they would like to answer so wait for them to slip up. As for their other letters no part of the process either so another stamp wasted. You have the POPLA number so add the above to the reasons for appealing along with the others suggested.

Link to post
Share on other sites

OK thanks for your advice ericsbrother much appreciated and I will try and put an email together to them today. Guys thanks for all the advice much appreciated.

Link to post
Share on other sites

Had an email from POPLA to say it has been sent to CP plus, thanks for all the help guys I will let you know when I have had a response.

 

 

Thanks

 

 

Gary

Link to post
Share on other sites
  • 4 weeks later...
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...