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    • oops already cashed the cheque as I'd read somewhere that it would just be removed from the new claim if successful.   I take it that's that then now?
    • My personal experiences of Future Comms    Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing! Probably the worst company I have ever dealt with lie after lie, think trading standards should look into there misconduct and no obligation of fulfilling contracts. Have also asked for all the conversations had with them but nothing has been forth coming again seem a law unto themselves! Awaite fFuture Comms answers to these problems that I have been having with the miss selling of phone contracts by themselves...……..    Well a call back and payment date of August 28th because of their mistake in may or should I say excuse of not paying.Told them not good enough payment by 12pm Monday or going to take legal action because they are now in breach of contract and want compensation at the rate they would charge me if I terminated payments to them! Probably the biggest crooks I've dealt with go on Future Comms report me for telling the truth I'm sure my legal team would like even more ammunition to get what's rightfully mine back!   Keep away shocking company No payment, no hope of payment peddle more crap then a drugs dealer in a crack den! Instead of reporting me Future Comms contact me to see what my gripe with you is? Let your so called non existent directors come have a chat with me because I don't think these people exist along with the accounts department who's computers always seen down or broken 🤔 How many people do you owe money to? Let's have a chat over a ☕and sort it out!
    • Thank you for your replies BankFodder.   Hope this gets sorted now.
    • Thank you for responding.  The booking ref is: TT02ZNV and I believe you were emailed about this again just 2 days ago.
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Gordy

Out of warranty repair.

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Just asking for a friend... he has a laptop that has failed (motherboard or possibly cpu has died) about 4 or 5 months outside the warranty. Is it worth his time trying to get pc world to repair or replace on the grounds that a laptop should last a little longer than a year and half?

 

Thanks.

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any warranty is in ADDITION to your statutory rights under SOGA

 

 

a computer should last upto or more than 4yrs

 

 

sale of goods act is your friend

 

 

dx


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Many thanks, hasnt SOGA just been replaced?

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yes we are publishing the stuff now

but still works

 

 

dx


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hp by any chance?


Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Lenovo.

 

Is there a standard way of doing this or do you just go in with your SOGA memorised or to hand and pester the staff in a polite but firm way?

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ah shame

 

hps sometimes dont post due to bios corruption fortunately they realised this and built in an option to rebuild the bios - hoping it might just be that

lenovos dont unfortunatly

 

pcworlds soga responce is a little odd

they ask for £50, book it in and then if it is a manufacturing fault refund the £50

but push the staff you never know what you might get


Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Thanks for the helpful comments.

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charge £50.00 then you find out all they did was re-set it to original factory setting i.e. press of a button which is in the control panel area anyway, they are the pits.


:mad2::-x:jaw::sad:

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charge £50.00 then you find out all they did was re-set it to original factory setting i.e. press of a button which is in the control panel area anyway, they are the pits.

 

It's a little more involved than that, I've had to do it. The £50 is refunded if the fault is now down to accidental damage, misuse etc IIRC. If it were corrupt BIOS, it would be covered by SOGA as it doesn't fall into either of the above brackets.

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It's a little more involved than that, I've had to do it. The £50 is refunded if the fault is now down to accidental damage, misuse etc IIRC. If it were corrupt BIOS, it would be covered by SOGA as it doesn't fall into either of the above brackets.

 

 

Re-set only hence press button and it resets itself! end of


:mad2::-x:jaw::sad:

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Re-set only hence press button and it resets itself! end of

 

if its corrupt software thats the case

corrupt bios can be new mainboard, new bios IC or in the case of hp and some of the newer acers yes it can be a button press


Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Re-set only hence press button and it resets itself! end of

 

Are you talking about re-installing Windows? A crisis BIOS recovery is NOT a re-install of Windows. It's more complicated than 'just pressing a button' and if you get it wrong you can break it permanently. Another so called expert!

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Are you talking about re-installing Windows? A crisis BIOS recovery is NOT a re-install of Windows. It's more complicated than 'just pressing a button' and if you get it wrong you can break it permanently. Another so called expert!

 

i think thats a bit harsh, its a simple mix up


Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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