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    • I don't have any doubts but that if they have breach the contract then they must leave you in the position that you would have been if the breach hadn't occurred. This means that the very least that you shouldn't be out of pocket at all – and in fact if you incurred extra losses having to remedy their breach – by making other arrangements then I think you should be entitled to this as well.
    • On a side note -  I expect Barclays to extend the contact time to the week after. Only because your case isnt a simple one to deal with and they may have to do further investigation.  Let us know what the Adjudicator says... Remember this - The FOS in recent memory have become a dog with no teeth...  
    • CCA is not re-setting the date it is a right?   no CRA showing how can they report a non existent account which is not showing, pay them and if it was then it would just show partially settled and still be there killing your score for 6 years letters may this/that and the other are just threatograms used by the office junkie, Cabot know this,  sit on your hands and stop seeing what is not there"!  Statute Barred is Final end of sure Dx  will respond as well
    • I booked a one way flight online for my wife and I with Ryanair in December '19 for a flight from Spain to UK in August '20. The flight confirmation showed that the cost of the flight was €145.68 and that my card had been debited £133.01.  I don't recall being given the option of choosing to pay in euros or GBP but it is possible that I was.   On 5/2/20 they contacted me to advise that "Due to the non-delivery of the Boeing Max aircraft this summer, please be advised that there has been a significant time change to your Ryanair booking". It was in fact much more than a significant change in that it was a cancellation of a flight on that day from that airport which had been tailored to fit our preceding travel plans so I just asked for a refund, as I could not find a suitable alternative with Ryanair.   The refund was processed and Ryanair sent me an email stating, "We confirm that your refund request has been processed back to the form of payment used to pay for your booking. Your issuing bank will take 5-7 working days to process this refund amount back to your account. The amount refunded to your credit/debit card is GBP 133.01"  When I checked my bank account I saw that they had refunded me €145.68 which when exchanged left me £119.58 leaving me £13.43 out of pocket.  On contacting Ryanair they said it was my bank's fault and not theirs as they refunded the full amount paid.  My bank advised that Ryanair debited my account originally in GBP therefore they should have refunded this amount in GBP.   I made an official complaint to Ryanair which they have rejected stating that I was in breach of their General Conditions of Carriage by not selecting the correct payment option.  I feel that because they did a currency conversion on payment and debited my account in GBP that they should have refunded the GBP amount that they took.   I also wonder how many others has this happened to and I smell a large rat. Could anyone offer any views on this, and/or if I have any comeback and where I could take it please?
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Hi guys looking for some advice.


My wife has works for a large UK supermarket and has worked there for 26 years. She was off for a day last week, with a sickness bug. She received a letter yesterday inviting her to attend a "disciplinary meeting" to discuss her absence as she has been off 3 times in the past 9 months. On one of these occasions she was admitted to hospital for 3 days


My understanding is that the meeting should only be an informal meeting to establish the facts and if appropriate then arrange a disciplinary meeting


She is taking along a colleague to the meeting , but should this be a "disciplinary meeting". When she has been off from work she has advised her work before her shift and has received the relevant return to work interviews

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Hi there


First off, well done for taking a colleague. In future I would recommend joining a union who can sometimes be more helpful.


Secondly, make sure the notes are accurate. She must make sure they capture the major points.


Make sure she understands the sickness procedure and that they have calculated trigger points correctly etc.


Sadly, the major supermarkets separate the illness from the absence. If she is disciplined, it will not be for the sickness, it will be for not fulfilling her contract.


Maybe she should check to see if any of her illnesses are covered by "Mitigating Circumstances"


Are the sickness periods linked?


One Large Supermarket has Attendance review and investigation meetings, where they roll the disciplinary into once. Effectively they close the investigatory and WITH permission from the employee open the disciplinary


Personally I would not fret too much at this stage. Yes they can do a disciplinary. BUT remember the outcomes could be next steps to improve attendance. And if there are no live warnings for sickness on file I would imagine the worst outcome would be a verbal/written warning.








The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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I'd expect a bit of a chat and t be told there'll be a monitoring period, no more than that.

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Make sure she brings evidence with her of her being at hospital.

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