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    • Update. The ASB team have categorically said they want to send a letter to the idiot saying... you are upsetting your neighbor, please come in to talk about this, we need to tell you we have no power to do anything about this though... WTAF?   They also said my only option to stop idiot parking and obstructing our kerb is to park our other car outside idiots property 🤔 because the car is now not obstructing enough to get a ticket and not breaking any law! Even though it's obviously being done to cause annoyance.   Just seems beyond belief!
    • Ok, quick update on this.  Mediation didn't happen - mainly because I missed the deadline for agreeing to the date - I didn't realise the deadline was quite so tight - and I had been away for the weekend and not reading my emails - anyway - although it was bad to not formally respond, it didn't really make too much difference because due to the lack of viable evidence provided by the claimant, mediation would have been pointless.   So I've been waiting to head what court date has been allocated to my case. However, instead I received a "General Directions or Order" letter.    Sorry - I meant to bring it in (to where I'm writing this).....but basically the gist of it was that the claimant had 14 days to respond providing evidence e.g. signed credit agreement etc. - and then I had 14 days after that to respond stating whether I accepted that evidence and whether I wanted to withdraw defence.    The letter was sent around the beginning of the month - therefore their 14 days are more or less up - I haven't heard anything - albeit, I need to factor in postage times - but surely this means my 14 days are not really 14 days....but more a case of the time left before the end of October and when or if I get anything from the court of the claimant with their evidence.   My question really is:    Is it a stupid question - but I cannot really do anything until I receive anything - at the moment, the court won't know what they've sent me (in response to my CCA request) - i.e. the poorly presented application form - meaningless statements - no clear signed credit agreement etc. - so this step is basically the court asking whether there is enough evidence in order to allocate a court date?   I'm assuming I should get a copy of whatever the claimant provides to the court?   Many thanks  
    • hello again, do you think this witness statement better suits my needs witness 2.pdf
    • Hi all   Does this link indicate whether or not Woodside Park station is under the TFL Byelaws or not, as I'm a bit confused?!   https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-2209-1819   Rgds. Andy
    • I am hoping someone can offer me some advice concerning an issue with my former landlord, please. In short, I took possession of a property he was letting out just over ten years ago. Having viewed and been offered the letting, I accepted and paid the deposit plus the first month’s rent and moved in. Meanwhile, the landlord had gone on holiday and it was not until a week or so after I had moved in that I saw him again when he came around to see if we had settled in OK. I told him all was fine and took the opportunity to ask him where the parking space was located as there is only “pay per hour” on street parking outside and a commercial car park approaching half a mile away. He said there was no parking included with the accommodation. Yet the lease which we had each signed clearly stated that the property included the use of a parking space. He told me that this was an error on his part and that there was no parking space included with the property. Having already vacated my previous letting and paid the deposit and the rental advance and moved all my effects into the new letting – in addition to not wanting a major fallout with my new landlord (I also had a wife and three children to consider), I erred on the side of caution and did not press the matter.   However, the kids have all grown and flown and we have been obliged to downsize to a one bedroom apartment (with parking, happily). This was nearly three months ago and I have only yesteray received contact from my former landlord’s lawyer stating I still owe him (the landlord) money. I am waiting to learn the grounds for his claim and have requested a full breakdown of that alleged indebtedness from his lawyer but, having been very good tenants who always paid the rent on time and not only took great care of the old property but also did a lot of unpaid work improving it over the course of our ten year residence, I am quite annoyed to be treated so meanly. Regardless of whether or not it transpires that I do, unwittingly, owe this man money I am wondering whether or not I might have a counter claim against him for the false representation of his lease and perhaps even be compensated for the ten years I spent paying for on street parking as well as putting up with the daily (often hourly) inconvenience of that.   If someone could advise me, I would be very grateful.   Thank you.  
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Hello , I have read many different stories on here and so far , Ive learnt that I have to ignore them . What happened was I took something only worth £3 out of stupidity as I clearly can afford it. I got taken to the small room, I'm only 16 and didn't have ID with me so they made me write my name , date of birth and address down and checked if it was the same as what one of my siblings gave in. The police weren't called and they took my picture to stick up on their .."wall of fame " which I thought was stupid as I already wasn't feeling well and it seemed as if they were making a joke out of it . Anyway , they then gave me the RLP letter and let us go . I have already learnt to ignore their letters because I honestly think £100+ is too much to pay for something only £3 . What I am worried about is that will the letters come through with my name or my parents as I am only 16? They also asked for my phone number as well . I will just ignore all of their letters , but I am worried that they won't give up sending letters , and if they say that they will redirect the issue back to their client , does this mean they will contact boots and let them know about me not paying ? Surely boots will then have the right to get the police involved ? Also can I rest assured about this not getting noted down in any criminal records of mine ? Therefore I don't have to tick any boxes if I apply for jobs and get asked for my record ?

Please help , not that I am worried sick as I'm not . But I still am anxious about the issue getting the polive involved for something so minor . It's also my first and last time shoplifting ...

Thanks

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This thread is for someone in a similar situation and answers your questions.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?446167-RLP-letter-from-Boots


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Hi and welcome to CAG.

 

I assume this is lesson learned so onwards and upwards from this.

 

First of all, Boots had the opportunity to get the police involved at the time. The security decided not to do so. Therefore, they can no longer explore that avenue.

 

As you are now aware, RLP have no power to do anything. They are likely to pass this 'liability' on to their pet DCA of choice who have even less power than RLP. In the end, they will pass the file back to Boots who will do precisely....nothing!

 

Now the problems. RLP have been known to frank their envelopes with 'Retail Loss Prevention. They don't care how much this will embarrass you as all they want is the money. Also, RLP 'may' contact your parents. I say MAY as I have seen two documents where RLP say they can contact parents and another where they say they won't. Until I get clarification on that, I would assume they may still contact your parents.

 

While this may be totally embarrassing to you, it is a good idea to 'fess up' to your parents. Once they are aware of your situation, they can then be directed here to see just how much power RLP have and to give you support. Obviously I don't know your family circumstances so that has to be a choice made with caution.

 

We at CAG will not put you down for your choice at the time. We just try to help and have the ultimate goal of shutting down this sham of a company.


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Hey! Thank you for the replies . In my situation, I think it's best if I don't let my parents know just yet , but hopefully they won't get in contact with them anyway . I will do as you guys say as you're experienced with these things and you're positive they won't drag me to court. I'll ignore them and see what happens !

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In my situation, I think it's best if I don't let my parents know just yet

 

RLP has contacted parents in the past, so it may well be best to talk it over with them sooner rather than later.


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RLP has contacted parents in the past, so it may well be best to talk it over with them sooner rather than later.

 

This is true but easily circumvented although it means one letter to RLP stating:

 

1) Any liability to you or any company you claim to represent is denied

2) I refuse permission for you to contact any third party in accordance with my rights under the data Protection Act 1998

 

Digitally signed.


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Actually, you say the security confirmed your name and address with a sibling??

 

If so, and if your sibling is aware of your situation, you could also tell RLP to contact you via the siblings address


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On the information sheet that they gave me , it states "In principal the Data Protection Act 1998 does not prevent the use of data for civil recovery purposes provided that the data protection principles are complied with. You are notified that the personal information held about you may be passed to the police for criminal proceedings and to Retail Loss Prevention Limited for civil recovery proceedings "

Does this mean I can't send them the letter as they have clearly said the act doesn't prevent anything ?

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It is what they are NOT telling you that is important. Yes, they can pass your details to the police for crime prevention/deterrent purposes but RLP are not the victim of crime nor can they tell the police to act. Only Boots can do this at the time but they didn't bother so that avenue has long gone.


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This is from a FAQ which RLP send out regarding personal data.

 

What is the Position With – My Data, Any Information I Provide to you – The Data Protection Act

Any information you supply will be used for the sole purpose of determining whether to proceed with the claim. It will not be processed further or passed to any third party. It will be confidentially destroyed. If you believe the information we hold is not accurate it is for you to advise us so we hold an accurate account which the DPA requires. Please see the reverse of our letter for more DPA information.

 

however in a section from their website they state this.

 

Why does RLP write to the juvenile and not their parents?

 

If RLP wrote to the parents it would be an infringement of the juvenile’s rights, (similar to that of doctor/patient confidentiality). RLP advises the juvenile to discuss the matter with their parents or guardian who can assist in their best interests. (It is a fundamental principle of data protection that the Data Protection Act confers rights on the data subject i.e. the juvenile. Juveniles have the same rights as adults under Article 8 of the Human Rights Act to respect for private and family life and in relation to correspondence. Disclosing sensitive personal data relating to a juvenile without consent or the grounds to do so would be a breach of their human rights, as well as their data protection rights.) This needs to be balanced with the juvenile’s ability to understand their rights and consideration of the best interests of the juvenile. Where there is any doubt, or where parents are already aware of the incident, the client reporting the case for civil recovery will advise RLP who will write to the parents as well as the juvenile.

 

 

So which is correct? I have no idea.


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Right, thank you so much for taking the time to reply to my questions . I guess the RLP will eventually inform boots about me not paying their "debts" . But as far as I'm aware , boots won't want to take a 16 year old to court as this could potentially harm their name ? I'll ignore them when they start to send the letters , I'll just have to learn to not worry so much

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I'll just have to learn to not worry so much

 

And not be silly enough to do it again.

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