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    • All Talk Talk Direct debits/standing orders, etc were all cancelled correctly and set up for BT. Talk Talk took the money from my debit card details which they had retained. I have now blocked this too. I just want my money back!
    • On the basis it was a direct debit from the bank. Why did you not use the DD guarantee and insist the bank refunds the money.     
    • Basically i can claim for my excess and loss of earnings as i was self employed and cost for hire of van, solicitors have asked for uninsured losses, if lossess are not included in claim i cant recover them at later date the letter states.  
    • Hi All,   On 26th May this year I called my broadband/phone service provider, Talk Talk, to inform them that I would be leaving them and moving to BT at the end of the month.  My contract with Talk Talk had officially ended back in October 2019 and I was just paying them on a monthly basis for continued service. I was advised that I did not need to do anything, as arrangements would be made on my behalf to keep my existing number etc between Talk Talk and BT.  I began my contract with BT on 1st June.  I cancelled my bank payment arrangements to Talk Talk and set up new ones for BT. I then received a bill from Talk Talk for June's monthly charges, which I ignored as I was no longer a customer, I owed them nothing, and they were not providing me with any kind of service. I then received a second bill from Talk Talk for July's monthly charges. I called Talk Talk to explain their error but they insisted that I was still a customer using their services.  This was despite me proving that I have been a BT customer for the past two months and paying BT for services that Talk Talk are claiming to be theirs. Talk Talk then took £60.39 from my bank account on 2nd August, despite having no authority or consent from me to do so.  I complained to my bank and they explained that utility companies hold on to customers payment details (despite GDPR) and this practice is common.  I have now instructed my bank to refuse any further payments to Talk Talk, by any means!. I phoned Talk Talk to complain and insist they repaid my money immediately as it had been obtained fraudulently and they are not providing any service to me anymore.  The adviser couldn't help much, but promised me a call from a manager later in the week.  The call never materialised. I called Talk Talk myself today, and after nearly four hours of phone calls, being put on hold, transferred, being made promises and making more calls, I have got nowhere. One manager did offer a token £30 payment which I obviously turned down.  I eventually hung up after being put on hold for over 20 minutes during a call lasting over an hour. These people are ignorant at best and impossible to deal with. Please could someone advise me on how to get my £60.39 back from these people?  
    • They can ask you to help them.   The reason for doing this is that the accident was between two private citizens with the Insurance companies covering the risk.  The Insurance company need your assistance to claim directly against the other driver, as the other drivers Insurance are not paying the claim.  Each Insurers pays 50% of the claim costs.     If you don't help the Insurers, I am not sure what they can do about this, as you are no longer a customer of theirs.   Perhaps ask whether they will cover your costs. e.g. time. 
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
uessh

ParkingEye Welcome Break Warwick (South) PCN

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1635 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

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I received a PCN from ParkingEye for parking at the Welcome Break Warwick (South) services for 4 hours 40 minutes on the 22/05/20015

 

I received the PCN today, the 12/06/2015

 

the Parking charge is £100 discountable to £60 payable by the 07/07/2015

 

I was completely unaware of there being a time limit to parking there, it was dark and i have no idea if there are visible signs or not. I expect there are signs, but were they illuminated I've no way of knowing, it was dark and late i was knackered from driving back from Liverpool after a full days work.

 

Clearly i did park more than 2 hours as i fell asleep in the car, but what course of action do i take, pay the £60 and take it on the chin?

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Well, they are over the 14 days allowed by the PoFA to issue the demand to the keeper of the vehicle. Tell tham that this is the case and they should refer the matter to the driver at the time, who you are unable to identify for them.

Never ever identify the driver unless that person expressly wishes to take on the parking bandits as it removes the protection of the conditions of the PoFA.

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Thanks Ericsbrother, Do I tell them that by letter/email or on there website thing?

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By letter and get a certificate of posting from the post office. This is free and is as good as registered for evidence purposes.

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Will create the text later tonight and check it's validity in here, then post as you describe in the morning, many many thanks.

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a simple "you are timed out for keepr liability under the PoFA so do not write to me again" will suffice. The say that if they disagree then they shopuld provide a POPLA code so you can make them look stupid in public.

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I intend to send the following in letter form to ParkingEye, getting a recipt of posting from the post office, OK or not OK?

 

uessh

My address

 

16/06.2015

 

ParkingEye Ltd

PO Box 565

Chorley, PR6 6HT

 

Ref Number No. XXXX/XXXXX

Dear ParkingEye Ltd:

 

You are timed out for keeper liability under the Protection Of Freedoms Act, please do not write to me again.

 

If you disagree then please provide a Parking On Private Land Appeals code.

 

Yours faithfully,

uessh

Edited by ploddertom
Removed Personal details

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Hi, is anyone able to confirm what I've written is ok to send please, I would like to send it today.

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that will do just fine. They should just drop the matter as they would otherwise have to pay a fee for your POPLA appeal and there is no chance of winning that.

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ericsbrother thanks so much, i'll get this in the post in the morning with a certificate of posting , as advised.

 

Many many thanks

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Have today received a letter from DRP aka Debt Recovery Plus Ltd.

 

I realise they are trying to claim money they have not ownership of,

do I write to them or ignore altogether? "

 

 

Our client has written to you recently about the unpaid parking charge detailed above.

As they have not received payment, they have referred the matter to us for collection"

 

I never heard back from ParkingEye regarding the original late notice,

but did send the latter and would have kept the posting record,

but now have no idea nearly a year later where that might be.

 

Any advice would be welcome.

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Ignore, then ignore some more..

If you feel like doing somehting ignore that thought as well.

 

Why do you think they have given it to a buch of scary letter writers

rather than answering your point as an appeal and then giving you a POPLA code?

 

 

they know it has no legs but many people think that dca's are bailiffs a

nd will seize your furniture so they pay up.

 

 

Have a look at the amount claimed-I bet it is more than the original charge.

Ask yourself why this is when you have not entered a consumer credit agreement with DR+

that would allow then to add something to the "debt".

 

 

they rely on fear and ignorance to get people to pay them.

It obviously works a great deal of the time so they continue.

 

 

The reality DR+ are lot licenced to handle client money so if the debt was real

and you paid them and they failed to pass on the money to the creditor

you would still owe the money! that is how honest the whole business is.

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Got it, am blissfully ignoring now.

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Do not ignore an LBA or court papers from PE though....

 

The point of getting the proof of postage was to, er, prove you posted something to PE! This is exactly the situation as to why we recommend doing it...

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