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Stamp out nuisance calls - Which? reporting tool


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Which? is urging Government, regulators and businesses to renew their efforts to call time on nuisance calls and texts as complaints continue to rack up in the tens of thousands.

 

After finding that a quarter (24%) of people don’t know where to complain when they receive an unwanted call, Which? are making it easier by launching a new online complaints tool so offenders can be identified and punished. They are urging consumers to report nuisance calls and texts to give regulators the vital evidence they need to take action against companies breaking the rules.

 

This tool is powered by Which?. It helps determine who you should report nuisance calls and texts to and automatically issues a complaint on your behalf, subject to your approval.

 

To stamp out this everyday menace, we need to get more people reporting nuisance calls. Please use and share our free nuisance call reporting tool today.

Report a nuisance call

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  • 2 weeks later...

I'm fed up of having to report nuisance calls because it's a right hassle. Many of them originate from abroad, or are from withheld numbers. I recently bought a pair of BT 7600 Call Blocker cordless phones for a bargain price on ebay, and I've set them to block all foreign and withheld numbers. The caller still gets a ringing tone, but our phone doesn't ring. You can block up to 10 specified numbers as well with it.

 

There's one company which rings every day at about 9.30am, and they leave the same recorded message each time. It's so nice not to get woken up by these annoying calls, especially seeing as I work nights and have usually just gone to sleep when the phone rings. Until I got this call blocker phone, I had to unplug the phone line before I went to bed, which is a shame, because it means legitimate callers can't get through, and think there's a problem or the phone's out of order.

 

I seriously doubt the telecomms industry will do anything constructive about nuisance calls, because they make too much money from it. Unless they're fined of course, but I can't see that happening. In the meantime, there are loads of call blocker phones, and standalone call blockers out there.

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Guest Thudd

All very laudable, I'm sure but the bottom feeding scumbags this is aimed are exactly the ones who

 

  • Will obfuscate the company name
  • Will use spoofed caller ID numbers
  • Will use IP phone services
  • Do any / all of the above and/or call from outside the UK

 

How the blazes is it proposed we deal with that?

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All very laudable, I'm sure but the bottom feeding ******s this is aimed are exactly the ones who

 

 

  • Will obfuscate the company name
  • Will use spoofed caller ID numbers
  • Will use IP phone services
  • Do any / all of the above and/or call from outside the UK

 

 

How the blazes is it proposed we deal with that?

Ultimately it will probably mean fewer and fewer people answer their phone. It will become another example of a good idea which was eventually misused to the point where it becomes a curse rather than anything useful. There's a mate of mine now who never answers his landline. He just uses it for the internet, but no-one who knows him bothers trying to call him on it because they know they'll never get an answer. Last time I went round there, the handset wasn't even plugged into the wall socket.

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They seem to have got hold of our mobile numbers now and hubby has answered 3 "You are entitled to a PPI refund" calls today alone.

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