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in or out of time to return


chrisf1
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Hi everyone this is my first time on here so please be gentle with me

 

 

I ordered some goods on line on april 25 of this year from an online company that seem to have a reasonable reputation

 

 

but through one problem and another I was only able to come to a decision yesterday not to use the goods

 

 

i emailed them with my invoice number and asked for return procedure this is the reply I got

 

Hi Christopher,

 

Thank you for contacting us regarding this.

It sounds like you have had a lot of hassle with your old wind deflectors.

 

Unfortunately, you purchased these wind deflectors over a month ago and this means that you are out of your time to return them to us

so we couldn't accept this back from you.

 

Perhaps you could manage to fit these as you originally intended?

 

do I have no option but to accept this many thanks Chris

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The reason is that having now cleaned all the muck and glue off left by the old ones i prefer it without and they are in the uk item arrived within a few days thanks Chris

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I'm not an expert on this chrisf1 but I think you have to tell the seller within 14 days of delivery if you want to return them because you have changed your mind so you have no right to send them back or get your money back. (You didn't confirm the delivery date but I'm assuming it was more than 14 days ago).

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correct

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have you checked what their website says about returns? 14 days is the statutory minimum but sellers can decide to give longer if they want to. Although even if they gave, say, 30 days in their own sales conditions it looks as if you've exceeded that anyway. I think you're stuck with them!

 

Could you re-sell them yourself on eBay or wherever?

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