Car not fixed properly,treated badly

[Andy77799]

Hi all, I`ll try to be brief!

New car hit by coach.

Put in garage I was told to.

New back door and bumper, old window put back in new door!

I "forgot" to tell them the car was supaguard coated which I paid for when I got the car new three months ago.

I want the garage to pay for it to be done at a main dealer, they said they could do it but there is no way I am taking it back there.

Initially, where do I stand if I don`t trust them to treat the car with respect?

 

I know they were slamming it from D to R in quick succession and driving with handbrake on and threw something on the

bonnet and racist comments while in the car. (dashcam was still on the front).

 

Still waiting for solicitors to reply from my ins co. on this matter, but wondered where I stand.

 

I don`t want to give the garage the footage but my solicitors also want a copy.

 

I wonder if it is worth the grief and stress of the fight? Or should I just forget the coating and put the footage on facebook and youtube?

[Conniff]

It's always worth the grief and stress. You are entitled to have you car returned to the condition it was in before the accident, don't let them or anyone else get away with it.

[Andy77799]

How do I stand if I forgot to tell them about supaguard?

Should they have noticed? or asked?

[Conniff]

Was/is the insurance company aware of supagard ?

Edited June 9, 2015 by Conniff

[ashmk]

Buy some Supaguard from ebay and do it yourself, it's not expensive. Car dealerships make a fortune flogging this stuff with their little sales script.

[Andy77799]

They are now, I just didnt think of it when it went in.