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    • we get where you are coming from, you are entitled to the refund, you were returning off peak....but, revenue protection would not be there to screen travellers during off peak times as its utterly pointless in most scenarios.   why screen off peak travellers in off peak time? they are not losing any peak time ticket revenue?? pointless.   unless they see from data that a pertis machine has had unusually high usage that morning I cant see the point.   I don't think this issue is as widespread as you perceive , looking at available data there less than 100 pertis machines left across the whole uk...        
    • hi   Thank you for your reply.   nice link . thank you very much.   I know I will get my refund. it has been offered. I have been told I am right about the situation. It does seem like this is in debate but this was clarified a long time ago.   Do you think I would be wasting my time to try and stop it happening to others?   I just would not want this happing to anyone else.   Thank you again                
    • Just ask for the refund you appear to be entitled to.  They'll either pay it or they'll explain to you why they won't.  Forget everything else.   Or you could try here:  https://www.railforums.co.uk/forums/disputes-prosecutions.152/
    • you stated :   "I would expect revenue officers are quite aware of the time of day they are manning barriers. i'd also go as far as to say they don't bother to do this in off peak times... as there would be little point, no loss of revenue to protect".     They were there when I should have had an off peak option, they did not give it me!! I asked for the lower fare. they refused!! And threatened a fine!! ( i did not know the jargon , that is true)  but "lower fare option "  should be o.k for them to understand.   When I say, to the effect, that there was a lower fare option listed on your computer before I left the station  Please can I have that as this higher fare seems far too much. Is there another option?   No.   I had full fare or a hefty fine options only.   you stated:   "your intended return was off-peak, but you didn't tell them.."   I asked for the lower fare, they refused. repeatedly. They had the option to charge the low fare but absolutely refused and threaten a fine.   I do not have to know any jargon.  I just said it was too much and there was a lower option before i departed and  why can't I have that? They said no and that I had to pay the high fare.   Which is untrue. They should have said that was o.k and gave any restrictions on the ticket!   you stated "this thread is getting boring and repetitive. "   You could help me and the many others  who may read this) who would like advice and offer suggestions of things to ask or mention with the complaint.   What would you say? How can I stop this from happening to others?   I have been told I was right by the staff at the station. So I know I am in the right.   Please can you be a bit more friendly and helpful?  Come on, lets try and do some good here.   I was hoping people might suggest some ideas.   Perhaps we can move onto the questions I should ask or things I should state regards my complaint. with time running out?  If not for me,  for other travellers, who will be going through this same ordeal if we do not help them.   kind regards.          
    • yes because 1000's of people believe a DCA is a bailiff and they are not and that penalty charges are lawful, they are not, so blindly cough up...   worth a few letters / free emails to try it on pays for the staff drinks down the pub that night with free money.   dx  
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Poppay2

Cabot/weightmans claimform - following SD set aside in 2013 - halifax Aqua Card ***Claim Discontinued***

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1241 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

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Have completed the form n180. In the post today, a copy to the court and a copy to the claimant's solicitors.

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Fingers crossed for a good result in the new year. :)


 

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Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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im sure it will go all the way to court, just have a feeling, just taking it one day at a time. not going to fret over xmas, as am in too good a mood and am just planning to enjoy the festive season. Merry Xmas everyone :)

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Hi All had a call from Mediation service, but the answer to their first question meant that the case had to be transferred to the court. Answer was that despite years of asking have not received documents from the claimant. currently awaiting instructions from the judge.

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Thats fine Poppay...proceeding as normal.

 

Andy


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Make sure you follow the courts direction in preparation.....exchange of standard disclosure and witness statements.

 

Andy


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Hi Everyone Update on proceedings.

 

I received a letter offering a £200 reduction on the total sum owing

(which had somehow increased to over £3k) a couple of weeks ago on a Friday,

 

I did not reply till the following Tuesday

 

I received a letter from the solicitors advising that they had filed a discontinuation with the court.

 

Which I found incredulous, but would not actually believe until the court advised that this was so.

 

No reason was given for the discontinuation.

 

This week I received the letter from the court advising that the claim had been discontinued. poppay :)

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Excellent news Poppay.

 

Delighted for you...thread title amended to reflect the result.

 

Well done.

 

Regards

 

Andy


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 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Hey great news


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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thanks everyone I was convinced was going to court. the closeness of the offer letter and the letter of discontinuance is also very odd. Lets hope this is the end of it, as it should be statute barred in a few weeks/months.

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just made a small donation, your help has been invaluable to me and many others.

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