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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The Occupier, British Gas and Richburns Ltd #Threatening_Letter.


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I have a couple of hundred pounds owing to British Gas which I have been late paying and now I have received a threatening letter headed "British Gas" and "Richburns Ltd", addressed to the The Occupiers or Occupiers.

 

The letter says,

Removed indentifying info
]

 

They intend to visit the house this week and are threatening to apply for a Warrant of Entry if I do not comply.

 

This is causing me a lot of worry as I already suffer from anxiety and am diagnosed with two chronic conditions.

 

I have been paying the gas bills but on the last two quarterly bills I paid £100 less than the amount asked as I had to prioritise my debts.

 

The problem is I don't have a tenancy and I don't own the house. I don't want to give my details as I have agreed to leave the house on very short notice due to a domestic situation and don't want to risk bills being racked up in my name (which unfortunately has happened to me in the past).

 

My Questions are;

 

1. Am I obliged to register my details with the utility company because I still pay the bills, even if not always on time?

 

2. Can they legally break into the house and fit a prepayment meter, which I don't want, as I have young toddler and I will struggle to get out and buy prepayment cards?

 

3. How should I deal with Richburns, as I have hardly slept for worrying, since receiving the letter from them?

 

please ask me any questions and I will be as honest as I can. :help:

Edited by Angst_2015
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realistically you need to deal with this

 

 

you could quite reasonably be classed as vulnerable

and that would change things to your advantage in this impending situation.

 

 

however, you cant pull that chain until your sort it properly.

 

 

richburns can and will get a warrant and fit the meter if you don't deal with it

but the vulnerability cannot be brought into play unless you help them to help yourself

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Someone has to be registered, either property owner or tenant. So yes this needs to be resolved. Otherwise someone could use energy, then do a runner without paying.

 

Yes they can break in after gaining a court order to install a prepayment meter.

 

Best advice is to speak to the person who owns the house to ask them what they want to do. They might prefer to arrange with British Gas to install a prepayment meter, rather than it being necessary to have one installed by forced entry to the property. As you don't have a current official tenancy it is not your decision.

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How much is outstanding at this current moment in time?

Can I ask, what rights do you have within that house at present if you have no tenancy or dont own ot.

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Thank you for all the quick replies!

 

I really don't want a prepayment meter, if I contact british gas directly do you think they will allow me to register and agree a payment plan or at worst just pay the £200 owing by adding it to a nearly maxed out credit card?

 

I have already been told by CAB in this current state i have no real home rights, so maybe its time I ask for some sort of tenancy, wont hurt I suppose.

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British Gas have a system called 'Home Energy Top Up' - basically they can send you out the card and key readers which you plug into your computer VIA a USB port and top up from home. You don't have to go to a shop

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