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    • Hi. Could you tell us who the email is from please? And when you say 'her name', do you mean the breeder? Have they told you where on Google the name is visible? It's possible that an older part of your thread is in a Google cache somewhere and I don't think anyone can remove that. HB
    • should I?  - I figured maybe back log.  I will give them a call then - it's almost 4 months tbf
    • Do you have historical meter readings from before the meters were changed? And more recent history showing consumption, in metered units not in £s,  since the change. One specific thing to check is gas. Check that the meter and the bill use the same units. If the meter is recording cu.m but they're billing as if it was counting 100 cu.ft, then your bill will be nearly three times too high.  Overall I'm guessing it's an Ovo screw up. It's significant that they didn't block the transfer, maybe they aren't so sure of their position.
    • Hmmm, interesting point. In my career, that I am retired from now, there were an immense amount of rules and regulations that one had to adhere to by law. The qualification process is rigorous with on going assessments throughout your career and re-certification every 12 months. If you were shown to be not competent in those rules and regulations you could not hold the position and the operational consequences of that could potentially be dire. In the same respect, perhaps a judge who is not conversant in the rules of POFA should not sit in on cases that requires proficiency in that area? I also bow to your considerable knowledge in this area, perhaps I shouldn't be commenting but by doing so I find it helps the learning process. Your last point has just reminded me of something that may help my case, thank you.
    • Just had an email re the my breache in agreement by her rep.   I asked you yesterday if they had asked about her name in the thread being removed.   The issue they have is the Elizabeth turner and genetic pups entry on google.   they knew I did not put it up and told them so in court.  I dnt know how to post on google.   I told them I cannot remove what I did not post.  when i come back here and saw her name gone from threads title, I presumed her reps sought it.   now I get an email saying her names still on google ur breaching the agreement as it’s still on google.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Alliance & Leicester


wavehopper
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further to last postings, I have today ( 7th november) received my bank statements for last 6 years and am currently wading through these to see what I can claim back. Original letter went 26/9/06 , and I sent a reminder 20 days later to remind them the clock was still ticking. None of my letters were acknowledged, so there was some heel dragging on getting me the information. Will be sending claim letter over next 7 days when i have studied the documentation and hopefully proceedings can start immediately thereafter! Not so worried now as the system seems to be working!

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Send everything registered post. They will deny having received it otherwise. When it comes to the LBA (and everything thereafter) use the Narborough address, not Bootle. A&L's internal communication is not that good, creaking under the weight of claims no doubt.

We haven't got the money, so we've got to think!

Ernest Rutherford

 

A & L

Data Protection Act Letter sent 11/08/06

Data rec'd 14/09/06, Prelim letter sent 16/09/06

LBA sent 22/09/06, MCOL 6QZ68670 issued 2/10/06 - chq for £6,375.34 rec'd 04/11/06.

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Thanks Guys for all the sterling help to date. the letter that came with the statements has stated that all communicationn should be done through Bootle, but having read the replies here, i think i will stick with the Narborough address. Both my previous letters were sent recorded delivery and I shall keep all communications on that also. Having now studied just a few pages of the documents sent, I found that they seemingly bounced a direct debit because I was 20p overdrawn, then that same day, accepted my wages into the account. reading oin to next month I found the bounced dd was charged at 32 pounds, that put my account into a further overdraft situation and they then charged a further 25 pounds for unauthorised overdraft fees, so the 20p cost me 57quid, plus the people the DD was to be sent to charged me afurther 10 quid for admin fees! I dont care what the cost will be now for court or anywhere else , i am totally committed to getting every penny back no matter what, and I want to thsnk everyone to date for their help and encouragement! regards, wavehopper

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  • 3 weeks later...

Having finally waded through all the bank statements which A& L kindly sent me completely out of sync, I have the figures I need to claim back. Am I right in assumming I can claim back the fiver to fifty pounds monthly they charged over 5 years for an overdraft facility, plus the 23p to 5pounds odds in interest every month? These alone ammount to well over 1,000 pounds so do i include this in the other figures which also come to the same roughly? Further do I need to itemise each of these when I send the letter for claiming? Thanks again for your help and the progress I have made to date could not have happened without your help. I cant wait to be in a position to donate to the site and am looking forward to getting the whole debacle cleared away! Thanks again Wavehopper

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  • 1 month later...

I am currently in the process of doing this

did you claim for the £5 p/m charge for have the O/D facility?

 

Hi Nick,

 

I had the same question regarding the £5 p/m charge. Was told that this was a legitimate charge for your agreed overdraft facility. I left this out of my claim.

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I claimed all the charges on my account legitimate or not. I dont believe they will go to court in any case .I am at the second on your bike stage from A&L and am now about to do the small claims court. I am recalculating the charges and added interest before proceeding.I am not being greedy, I am being absolutely livid that a bank could treat a loyal customer in the fashion they have, and then try to condone it all in letters that basically state they think the charges they are applying are in order because other banks do the same!! Will let you all know how it pans out!:-x

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  • 4 weeks later...
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