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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Elite Real Turbo Muin Fluid Direct Drive Trainer. Any good?


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I've been itching to buy trainer the a long time.

I've had an exercise bike for a few years but I was getting fed up with it, partly because bits of it was time to wear out but also because it didn't really replicate cycling at all well.

I was looking for a trainer and although I really wanted something that is generally compatible and in the majority, I was put off by the noise tests of the Wahoo Kickr and most of the other more common trainers.

In the end, I saved up and settled for the Elite Real Muin because it was apparently so incredibly quiet.

I was also looking for a virtual trainer.

The Elite Real Muin arrived today.

Here are some initial thoughts: –

It’s well built

Looks fantastic

Extremely quiet

The instructions are rubbish

You can work it out without the instructions, eventually.

Here are my main criticisms: –

Firstly the software is extremely poor. It looks as if it was designed quite a few years ago. It’s clunky and frankly it’s badly behaved.

In particular, the Ant connection is extremely finicky. You have to use the supplied Elite dongle to get any kind of connection at all. This is fair enough of course but the connection is unreliable and constantly drops out. I don’t think this is a function of the dongle or of the trainer. I think it is a function of the software because when I tried the dongle with other software such as Veloreality and Zwift the dongle was recognised without any problem and without having to reset it. As soon as I went back to the Elite software, there were problems.

Looking at the Elite troubleshooting guide, there is so much time spent advising on Ant problems that it is clearly an issue. In fact looking around the Internet, I have noticed a number of people complaining about it.

I noticed that DCRainmaker has talked about Elite’s commitment to the Ant standard, but this is not strictly true because Elite user own private Ant standard. In fact Elite only use private Ant for their power signal. The Cadence signal is a standard protocol and for instance, Veloreality had no problem receiving it and using it.

Another nuisance about Elite’s implementation of Ant is that there seems to be no pairing. In other words the Elite software will automatically pair with whatever signal is being produced.

Nice and easy, you might think – but actually it’s just an added problem because if you already have a Garmin Ant sensor on your crank arm, the Elite software doesn’t know which signal to use and so it uses neither of them and simply stops working.

The only remedy for this is to remove your Garmin cadence sensor while you are using the trainer and then put it back when you have finished. Not a huge problem – but just a nuisance and once again points to a shabby and half-hearted implementation and lack of a customer facing approach from Elite.

Surely it would only take a small bit of programming to make the Elite software pair and recognise a particular signal – but they certainly haven’t done it yet.

Even when the software is receiving the Ant signal correctly, the stats are sometimes all over the place.

I had finished a short session and had dismounted from the bike, but there was still a substantial wattage showing and also a cadence rpm of 64 and this continued for several minutes.

The lag between cycling effort and what comes up on the screen makes it extremely difficult to ride virtually.

On another occasion, I started pedaling and produced something like 1800 W traveling at 647 km/h!

It’s not possible to know what is causing this but it might be glitches in the Ant signal. There were no such problems with the cadence readings In Veloreality or in Zwift and not only that, when I stopped pedaling, the cadence rate returned to 0 very quickly. With the Elite software, the cadence rate generally failed to return to 0 at all.

I sort of feel that a lot of these problems would be ironed out if Elite implemented a standard Ant + on its trainers.

I know that there are rumours that they are proposing to abandon private Ant – but frankly these rumours have been going on for at least a couple of years – and when I contacted Elite, they told me they had no plans.

The trainer is great, but the software is extremely poor and I think that most people are paying this level of money to use the virtual training aspects and I suspect that many people will be disappointed. Elite needs to sort this out – but maybe they’re making enough money without having to bother.

Incidentally, I have tried this on two powerful desktop computers and also a similarly specified laptop. All three of them passed the Elite tests as to whether they were suitable computers, without any problem.

 

 

I forgot to add that Elite provide their own cadence sensor, which although is on an open protocol, has to be plugged in with a wire into the trainer.

This is fine, but the problem is that for some reason or other known best to them, Elite have designed the cadence sensor in the most extraordinary shape so that is enormously difficult to get the receptor part close enough to the magnet without the rest of the body of the unit hitting the pedal.

I suppose they wanted to do something a bit individual – but it means that they have come away from all the acquired wisdom of cadence sensor manufacturers going back several years. They’ve decided to try and reinvent the wheel – or the cadence sensor in this case and frankly it is just another thing that doesn’t quite work properly or easily.

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