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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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Xercise4Less / CRS / Harlands / Zinc Harrassment


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Hello,

 

I signed up for a years membership with Xercise4Less Leeds branch in October 2013.

After the full year had passed, I emailed X4L querying what the cancellation process was I had moved out of the area and did not wish to continue my membership.

 

I received an email back stating that I must fill out a form and send it to them, either by post or email.

I did so and sent it back to them, I asked them for confirmation of receipt however no one replied to me.

I waited a month before cancelling my direct debits.

 

Since January 15 I have been receiving numerous calls a day, and have been sent many letters from ZINC collections.

I have left voicemails / emails however I am just going in roundabouts trying to explain my situation.

 

ZINC are demanding me to pay £126.49 that I supposedly owe.

 

I paid every month of my contract and believe I cancelled it correctly.

 

What would you advise me to do? I have copies of all emails sent, and bank statements showing the money left my account each month.

 

I am worried that this collection notice is going to affect my credit rating in the future, will it?

 

Regards

 

mn11aah

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Hi Mn11 and welcome to CAG

 

If your first email to X4L said that you wanted to cancel, THAT was the appropriate date of your cancellation notice to the gym.

 

Even though they may want you to fill in a form, you didn't need to do this to effectively cancel.

 

1. When did you first email about wanting to cancel.

 

2. When was your DD paid each month.

 

3. When was the last DD paid.

 

Read other threads here and see how you need to ignore Harlands, CRS and Zinc most of the time. Keep all contact in writing only. If they phone you, just say "In writing only" then hang up !!

 

Don't worry about them adding fees as we maintain they're not enforceable.

 

We'll suggest what to do next when you give us more info.

 

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Hi Slick,

 

Thanks for the quick reply.

 

My DD was paid on the 5th/6th of each month.

 

My first payment was on the 5/11/2013, last payment 06/10/2014 (they offered me first month free).

 

So does this affect my credit rating or not??

I don't know what to do, constantly being harrassed.

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It would be a very foolish man if they did try and mark your credit files!

Money in your pocket if they did, check your files anyway, but you've nothing to worry about.

 

Keep a diary of events regarding their criminal offence of harassment, with a view to reporting them to the police.

 

When they ring laugh and hang up, repeat the process every time.

Alternatively, as slick says, just tell them ''in writing only'' then hang up.

 

This has nothing to do with a powerless DCA, this is purely X4L doing, and you should make a formal complaint to them and TS.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi Mn,

 

Please answer my Q1 in post #2 above.

 

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Hi Mn,

 

Gym m/ships are no longer recorded on CRA files so that won't be a problem.

 

Your email of 30th Sept'r was adequate notice of cancellation so you payment on 6th October was the last payment needed and this gave you access to the gym up to 5th Nov'r 2014.Write to the gym saying :-

 

I sent you an email confirming my wish to cancel on 30th September 2014 and paid my last DD payment on 6th October. This fulfilled my obligations for cancelling.

 

However, you asked me to fill in your own form which I also completed and sent to you, although you failed to confirm receipt.

 

I am now being harassed by Harlands, CRS and Zinc for payments that I do not owe and require that you instruct them to cease immediately.

 

If they continue to harass me, I will hold Xercise4Less responsible in any action that I take, or complaints made to Trading Standards.

 

Send this to X4L with a copy to Harlands. Use normal post but get free Certificates of Posting from the PO for each letter.

 

Keep us informed.

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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