Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Please note that this topic has not had any new posts for the last 1989 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

A few years ago my JSA was suspended & then my HB/CTB was suspended,



I was invited to apply for DHP and filled in the form etc,



then shortly after received a phone call telling me I had been successful,



the form I filled in was called a Review of Housing Benefit and Council Tax Benefit

and on the front page at the top it has 'Office use' with various codes and one of them was circled it was the letters 'BOIS'



does anyone please know what the letters stand for?



This info is time sensitive so I would really appreciate all your help.



Many thanks.

Link to post
Share on other sites

never heard of an acronym of BOIS


without seeing form and the context, I could not even begin to guess


it there a copy of blank form on their website? if so, could you post a link to blank form?

If you have found my post useful, please click on the star at the bottom of my post and add some reputation points.

Link to post
Share on other sites

Sorry I didn't explain myself properly and it would take an age to explain it. The form is one issued by the LA late 2009. It was issued after a person's JSA was stopped therefore their entitlement to H/B & CT/B ended. The LA then stopped the H/B etc but invited the tenant to fill in a Review form based on their new circumstances, ie, applicable amount as opposed to entitlement via JSA. The LA were supplied with all info and this person heard by way of a phone call that it was successful. 6mths later (2010) JSA was applied for and awarded & LA informed therefore entitlement to H/B & CT/B came from being on a passported/qualified benefit as opposed to Applicable amount. The form had a series letter under the heading 'office use', ie BREVNC. BREVCC, BRECAN etc the one BOIS is the one I want to know about. Thank you.

Link to post
Share on other sites

am going to guess here, but possibly


BREVNC = Benefit REView New Claim


BREVCC = Benefit REView Change of Circumstances


BRECAN = Benefit REview CANcellation


BOIS = Benefit Off Income Support

If you have found my post useful, please click on the star at the bottom of my post and add some reputation points.

Link to post
Share on other sites

id6052 Thank you so much. Would I be correct then to say that H/B CT/B were not paid by way of subsidy from the DWP and paid by the LA due to the applicable amount?

Thank you again.

Link to post
Share on other sites

Both passported and standard (i.e. where LA applies means test) awards of HB attract DWP subsidy. It is not really an issue.

CTB was the same, though no longer possible to claim CTB as abolished in 2013 and CTB subsidy no longer exists.


In relation to CTR, LAs receive a fixed grant for their local scheme from DCLG. Again, there is no difference in funding between passported and standard CTR awards.

If you have found my post useful, please click on the star at the bottom of my post and add some reputation points.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...