Jump to content
  • Tweets

  • Posts

    • Hi All    I've spent 2 weeks without a phone and over 4 hours between phone and livechat talking to samsung about my broke s10e phone screen.   I bought the phone in June 2021 and long and short of it the phone screen broke while in my pocket. I made a call before getting in the car and it was fine. Went to make a call when I got out the car and the screen had cracked and some LCD damage. The LCD damage has now fixed itself. I called samsung to get this repaired and they flat out refused to repair it as it was physically damaged and their warranty only covers manufactuer defects and that all their phones are rigoursly tested. I told them that if all their phones are rigoursly tested and don't break in peoples pockets just like that then my screen must be one with a manufacturers defect and that it is covered by the warranty then. At which point after climbing as high up the chain as I could this was the only answer I would get.    Is there anything I can do here ? I am not lying about it breaking in my pocket. It's got a full phone case only things showing are front/back camera and fingerprint reader and no marks besides from placing my case on. I just don't feel that it's fair that they expect me too pay £190 to fix the screen when it is obviously defective. What if the replacement screen breaks randomly then they will just expect me to pay another £190 I expect.    I've also tried approaching EE who my phone contract is with to which I was advised to go  to samsung or they could quote for a repair or I could early upgrade.   Please any advice would be greatly apreciated I'm at my wits end here.
    • If your ex provides their latest address to any creditor chasing him for debts, you should not be bothered.
    • Npower    https://tinyurl.com/y5krktbw   Octopus   https://tinyurl.com/yxawe4d7   British Gas    https://tinyurl.com/y5ppp8m2   EON   https://tinyurl.com/yxtnu8ou   Scottish Power    https://tinyurl.com/yywu7mh3   EDF    https://tinyurl.com/yahjzwxr   Gov    https://tinyurl.com/prnh38t   Urls take you to utilities suppliers        
    • Complain to Mazda UK.  Tell them you've got the safety recall and you don't want to use Mazda Crap Dealer for the work but your nearest alternative is 40 miles away.  Ask what they suggest you do...   Of course, as you've already got it booked in etc you probably don't want to mess about with it, and it is a safety recall so needs attention.  And your old dealer might not be happy with you - but can they be any worse?  Think about it.  You could just complain and see how they treat you in 3 weeks time when you bring it in...   But I like being awkward... and it can have it's downside...
    • which on their copy you should not have supplied if you'd been reading up in the downtime upon whats next?   dx  
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
Sallycinn

How do I prove to HMRC/tax credits that I'm single?

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1910 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello... I am also in a similar situation, I have had a letter saying that another adult is living at the house and I make a single claim, I am just about to send all my stuff back they have requested. Can anyone HELP me on what to put in the letter.

 

My ex is registered at the address as we have a joint mortgage and bank account, I have let him use the address, the ex lives with his parents but we still are good friends and he visits to see our daughter most days.

 

I have also told HMRC that he as now moved back in to the spare room and they have cancelled my single claim and said I need to make a joint claim, but cant see why I would need to make a joint claim when not together.

 

How can I prove that I am single when we still have joint bank and mortgage?

 

He is a good Dad and person and we are friends for the sake of our daughter and I didn't want to put her through what I went through when my parents split up..

Edited by Sallycinn

Share this post


Link to post
Share on other sites

Hello Sallycinn, welcome to CAG.

 

I've started a new thread for you so have advice that's specific to your situation, please continue to post here. :) The forum guys should be along later.

 

My best, HB


Illegitimi non carborundum

 

 

 

Share this post


Link to post
Share on other sites

Thank You Honeybee x

Share this post


Link to post
Share on other sites

For the decision makers to decide if you are living as a couple you will need to see chapter 11. or read the attachments to see what you think of section 3 page 10 onwards.

 

 

If you have further questions please post them up thanks

 

 

This attachment is correct as of 15/05/2015

 

 

Or the other PDF is from the .gov website

This attachment is correct as of 06/14

  • Confused 1

If I have been of any help, please click on my star and leave a note to let me know, thank you.

Share this post


Link to post
Share on other sites

I had this exact issue when I split from my ex.

We had a joint tenancy but had a messy separation, being joint tenants neither of us could just leave or we would be homeless.

We were in different rooms, not dependant on each other and split the bills.

You must push with hmrc that you are single, not living together as though you are partners, and NOT financially dependent on each other - that's important.

Share this post


Link to post
Share on other sites

My sister, along with many other people had the same letter in January. Sent all her stuff in and received a letter end of March saying all ok.

 

She also has a joint mortgage with her ex.

 

I would ditch the joint bank account to prevent future complications because that will flag up everytime they do checks.

Share this post


Link to post
Share on other sites

Thanks for all the advise.. They have now stopped my tax credits.. And said to make a joint claim.. Do I still need to send all my bank statements and bills to concentrix.. Just don't know whet to do tbh.. x

Share this post


Link to post
Share on other sites

If the agency involved has asked for documents then you should provide them. Also, by providing documents voluntarily will show you are trying to do the "right thing" from the start


If I have been of any help, please click on my star and leave a note to let me know, thank you.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...