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BG homecare - how to get an engineer the same day for heatng breakdowns

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This also works out of hours, if you tell the advisor you have a heart condition (i.e. Angina) and high blood pressure they prioritise your call! What ever the time of day! Why be fobbed off when you pay for the service?

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Yes, it's a very good way to get your needs prioritised.


The only thing that concerns me is that it might have the effect of diverging resources away from people who really do have that need.


Of course, the whole matter could be resolved if British Gas were to apply proper resources to their service.

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