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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
    • Please post up their letter so we understand what they've asked. You need to cover up your name and address and their reference number. HB
    • Hello,  I received the standard letter.  I don't understand No. 3: If this is in relation to a ticket irregularity, then if you were unable to produce a pass because you did not have it with you or if your pass was withdrawn because you were unable to produce a valid photocard to accompany it, please enclose a photocopy of the pass/photocard with your reply. Question: do i enclose my photocard? my partner's freedom pass was confiscated.
    • LFI is spot on. In fact you could sue UKPC for breach of GDPR, as UKPC knew full well right from the start that their case was hopeless.  They should never have asked for your details from the DVLA. Take some time to think if that is a road you want to go down.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am currently working as a bank worker at a job which I left and then returned to. They have messed up my pay over the first few months however they state in my contract I would recieve £10 per hour but are not paying me this amount as they are deducting 'holiday pay' or 'holiday relief hours' from me. As a bank worker I work as and when they need me therefore I do not take holidays. I have queried this and a colleague who puts in my hours has done the same but to no avail, they continue to deduct this amount. The total deductions from Feb to April is £234.84. What can I do?

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I have moved you over to the Employment forums, I think you might attract more attention there.

 

You need do nothing, it is purely an administrative move :)

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money claim online to take them to small claims court?

 

but put your request for clarification in writing first.

 

And be prepared that they will not use you again.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I have just read my Contract of employment which is termed 'Casual Worker Agreement'. My contacted hourly rate is £10.14. It states under Annual Leave and Holiday pay 'Due to the unpredicable nature of Casual Working, Cambian provide a payment in respect of annual leave. It is accepted that annual leave is taken between assignments and therefore there is no requirement to make a formal request for annual leave. Holiday pay is paid at the same time as your hourly rate and will be indentified on your pay slip as such.

 

'As a casual worker, I accept I am not entitled to any Company benefits and that this agreement can be terminated at any time without notice by either party'.

 

As a 'casual worker' I have never known anyone to take a holiday as you only get paid when you work. If you are going to take a holiday, you call in and state that you will not be in. You are never paid for it. I did not notice that they were removing monies from me for this purpose and I would like it returned. If I do not take any holidays, they will keep the money.

 

What can I do as this money is accumulating on a monthly basis.

 

I previously worked with this company for over 3 and a half years as a permanent member of staff however returned part-time as they were unable to find anyone to fill my post and as I was at college, I am not entitled to any funds.

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This is what's called rolled up holiday pay and had been rule unlawful l by the ECJ as its contrary to the working time directives (see also Caulfield v Harrison clay products ltd).

 

What's more, an employee cannot agree to contract out so what the contract says is irrelevant. They owe you money.

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Thank you so much goodatresearch.

 

I have requested my money back on more than one occasion but this has fallen on deaf ears. How would I compose a letter to this affect using the ruling you have stated???

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are you sure it is a deduction, as it sounds like they are just "noting" it on the payslip?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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can you do us a sample pay slips?

 

hours worked x hourly rate = gross pay

 

then list tax, NI, holiday deductions, and anything else they take off

 

then the net pay you get in the bank?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Actually you are correct, after reading through my pay slip I have noticed that they have not really deducted anything eg. Basic Relief Hours = £519.02 + Holiday Relief Hours = £62.77 Total £581.79 which is the total pay received. Thank you for making me take another look! :-D

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it's better to know for sure you are not being done!! :) hope your mind is at ease now.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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