Hoist/Cohen claimform - Ex Santander CC***Claim Discontinued***

[daverules]

Hello,

just an update.

 

Robs way have received my CCA request so now it's just a matter of waiting.

 

Received a letter from Howard Cohen advising that I need to contact Robs Way with payment arrangement or they may commence legal action for a CCJ.

 

Letter was full of if's and may's so not worried.

 

Letter from Cohen is a crossover between when they sent it and Robs Way received the CCA request so I will ignore until I hear more.

 

Regards to all.

[Bazooka Boo]

Also bear in mind that this is a computer printed missive, no human will have had a hand in sending this, less for the postie pushing it through your door.

 

Even the clowns in the office have no idea where about's in the threatogramme cycle you are, not until you call them and they look at the screen in front of them.

[daverules]

Hello all.

 

Received a short brief letter from Robs Way stating the following:

 

"Following your request, we have today asked for a copy of the agreement / statement to verify that you are liable to pay the amount due.

 

Your account has been placed on hold temporarily pending receipt of this documentation and we will contact you again in due course.

 

Thank you for your co-operation. "

 

They seem to think a statement will do but I don't thinks so

 

Regards

[Bazooka Boo]

You should have been receiving a statement of account annually anyway.

[daverules]

Hi

received notices of sums in arrears so guess that is the statement of account.

 

But they do have to provide the true copy of the CCA, a statement wont do?

 

Cheers.

[Bazooka Boo]

Yes they will need to provide you with a 'true copy' of your agreement, and depending on whether this was

pre or post 07 will mean whether or not they can provide you with a recon, or a copy of the original.

[daverules]

Yes was opened May 2006 so it will have to be true copy of original then.

 

Thank you for your prompt response.

[Bazooka Boo]

Good good!

[daverules]

Hello all,

just to update this thread.

 

I received a letter from Robinson Way today, letter dated 3/07/15 stating the following:

 

"Your recent request

 

Please note we have not yet received a response from the original creditor.

 

This note is to let you know that we are continuing to seek an update and will let you know the response

as soon as we can. Action on your account has been temporarily stopped whilst we await a resolution.

 

Thank you for your patience."

 

So they received the request on the 21st May and still awaiting the CCA, 36 days and counting.

 

Regards to all.

Edited July 8, 2015 by daverules
Spelling corrections

[Bazooka Boo]

Good ole robbersway, got to had it to them they do like to

[daverules]

indeed

 

Regards

[daverules]

Hello all

just an update, I checked my Noddle report today and the debt now appears on it and registered in Hoists name.

 

The amount and default date are correct but the account opening date is wrong, they have changed it from February to July.

 

I am still waiting for the CCA request to be fulfilled.

 

Regards to all

[Bazooka Boo]

Place a notice of correction against the incorrect entry, whilst informing the CRA that they are processing inaccurate data and they must change it or reap the rewards and pay you compo for defamation.

[daverules]

Thanks for the reply.

Do I need to inform all the CRA's or will it update from Noddle?

 

Regards

[Bazooka Boo]

TBH I really don't know?

 

If it is on Noddle, then you can bet your bottom dollar it is on the others, and if you're signed up with noddle then

let them know, the others 'should' follow suit, noddle is run by the third of the 3 CRA's (call credit).

[daverules]

Many thanks for the prompt reply.

 

Have placed a notice of dispute on Noddle.

 

Regards

[daverules]

Hello all,

just to update this thread.

 

Further letter received:

 

"Your recent request

 

Please note we have not yet received a response from the original creditor.

 

This note is to let you know that we are continuing to seek an update and will let you know the response

as soon as we can. Action on your account has been temporarily stopped whilst we await a resolution.

 

Thank you for your patience."

 

 

Ahh well all they had to do was photocopy the previous one so money saved on printing then.

[daverules]

Hello

just an update, after putting account dates in dispute due to being wrong dates Noddle now longer show the debt!

 

Guess it will appear back on the system at some stage.

 

Regards to all.

[daverules]

Hello

received a letter from Noddle today and states following:

 

"Further to our previous correspondence (never had any) about case XXXXX, we can confirm that Robinson Way has not

supplied a response to the dispurte raised on your behalf.

 

Callcredit is unable to amend an entry without the permission of the organisation responsible for supplying it and as a result,

we cannot assist you further with this dispute. We would advise you to contact Robinson Way (as if!) directly in order to

discuss this matter.

 

The disputed entry will remain suppressed from your credit report; however, please bear in mind that Robinson Way can

remove the suppression at any time."

 

Oh well will just wait and see if it comes back on and then raise another dispute about it.

 

Regards

[Bazooka Boo]

It makes me chuckle how in one breath they want you to pay for access to YOUR credit file, and in the next, state they can't

correct the mistakes without the permission of a tin pot third party? Classic proof of DCA's and CRA's being hand in glove.

[daverules]

Hello

had another letter from Robinson Way basically stating they are still trying to deal with my CCA request

and it will remain on hold until such time they locate it.

 

Regards to all

[daverules]

Hello all and hope everyone has a good New Year.

 

Last contact with Robs Way was as stated above 1/10/15.

 

Received a letter letter this morning dated end Dec 2015 with the following:

 

"Following your recent communication with our office, we have tried to contact you without success.

 

We would like to speak to you to update you on a matter concerning your account and would be grateful if

you would contact us on the above number at your earliest convenience."

 

The first and last communication I contacted them about was back in May 2015 when I requested the CCA.

 

Have received several letters over the past months advising me they are still awaiting for the original creditor

to provide the CCA and this letter today so they know how to contact me if they want to update me.

 

They do not have my numbers and I will not be contacting them by phone so will await the next letter.

 

Regards to all

[Old Cogger]

await next begging letter

[Bazooka Boo]

''We would like to speak to you to update you on a matter concerning your account and would be grateful if

you would contact us on the above number at your earliest convenience."

 

What they really mean is, ''please call us so one of our spotty telephone jockey's can threaten and intimidate you into paying them commission.''

 

You're right to ignore them, shame they can't harass you by telephone, they'll have to resort to wasting paper.

[daverules]

Howdy all,

received letter yesterday from Robinson Way worded as follows:

 

" Help Available

 

We have sent you a number of letters and tried to telephone you, but your account remains unpaid.

The full balance is due but we want to understand what is affordable for you and agree a suitable payment

arrangement based in your individual circumstances.

 

Alternatively, we may be able to agree a reduction in the amount you owe as a settlement and we can

even discuss you paying the reduced balance by affordable instalments.

 

Call us to discuss your option on xxxxxxxxx, or if you are experiencing financial distress at the

moment, you can contact one of our trained debt specialists on xxxxx."

 

They attached a giro payment slip with the letter, bless them for thinking of my needs.

 

Regards to all.