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    • If you mean the variable speed limits imposed you will have to contact the Highways Agency.   If you have a Notice of Intended Prosecution for an alleged speeding offence and you ask for "photographs to assist in identifying the driver" you will usually be given a link to show the photographs taken from the gantry. Most cameras are designed so that a secondary photo of the gantry display is taken at the same time.
    • Thank you both.    I was not sure how much info to load at first.  Will therefore clarify better below :  Full year service charge:£2205.82 (1/5/20-30/4/21) I then paid various instalments, totalling to date : £1483.56 Two refunds were made from Firstport, for service charge credit adjustments of: £273.91 Outstanding amount : £448.35   As mentioned in my first post,  I did miss August. I did not receive a payment plan, so have carried on paying regularly. I received no ‘default’ paperwork until 4 November when a letter arrived from Firstports debt agency. PDC with demands for payments and extra fees/fines.    I have emailed PDC about 8 times since, together with lots of phone calls.  They have put my file on hold a number of times, to investigate further. Always coming back to me with incorrect information. They said I was emailed on 30th October, with a link to Firstport’s online portal saying I had missed a payment and to take a look at my account on-line. I have this email which was sent by Firstport on 5th November   A day after, the debt collectors had posted a letter.  I have explained it all to PDC again, in yet another email that they are incorrect. No answer as usual. 
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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Cabot have sent me a statement? Help please.


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OK so what is the problem?

 

All they have sent you is a statement of account, which they are legally required to do on an annual basis.

 

When was this defaulted with Sharklaycard?

And when did they hand it over to cabrot?

 

Have you been paying them anything?

When did you take this agreement out and how?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi Bazooka . The default with Sharkley card was back in about 2008 ( i would need to check my bank account for when the last payment was made. i dont know when it was handed over to cabrot as i moved house nearly 3 years ago. I have not paid anything since approx 2008 and that would have been to sharkleycard. I have no agreement with cabrot.

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First things first then, check your credit files and see if this is on there.

 

If you have NOT paid OR admitted owing this IN WRITING, to the bank or powerless DCA then it is likely statute barred.

 

But do your homework, and check when your last payment was, and you credit file.

 

Did sharklaycard send you a default notice, then a termination notice, and a notice of assignment, usually the NOA will be in the same envelope as the missive from cabrot who will claim they are entitled to demand money with menaces from you.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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You need to establish exactly when the last payment was made to the account - if as you say it was 2008, then you can stop worrying.. period.. as it will almost certainly be statute barred.

 

You can either check on your Credit file - it might still be on there, or send a Subject Access Request to Barclay/shark for all data, to include statements.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387306-Full-Subject-Access-Request-**Updated-January-2015**

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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Hi, the last payment nade to sharkleycard was 18 december 2008. I have checked credit file and Cabrot are on there. they say the date of default was 10/09/2009 with a default balance of

£ 2874.00 , The file says it was updated on 28/02/2015. If sharkleycard sent a default notice, then a termination notice, and a notice of assignment, I really dont know , because at the time i was in a right mess. and for the record i have paid no monies to anyone since dec 2008 nor have i admitted owing this. thanks for the help

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So Barclay/shark delayed nearly 9 months before defaulting the account ! You breached the contract the minute you missed your first payment, IMHO, if you add 2 months onto the date of the last payment you missed, that should give you a starting point to count down to Statute barred. So perhaps February/March 2009 which would make your account statute barred.. about now.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Agreed.... IMO I would let them run away with it for a while yet, technically ignoring them and their puerile threatogrammes until such time they either serve you with a summons, at which point your defence will be the top trump card that it's SB, OR you get bored with them and want them to stop harassing you, by which you tell them it's SB.

 

They might claim the 'phantom payment' was made therefore it's not SB, to which they will have to provide you with unequivocal proof that it was you who made the payment, and not another of their 'admin errors' which is what they all say when you mention the word 'fraud'.

 

I wouldn't give this anymore thought TBH, just get on with your life until such time as they threaten legal action.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Unsure why this is in the Financial Legal Issues?...thread moved to appropriate forum.

 

Andy

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