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yorkshire building society failing to transfer money by chaps

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just wondering if anyone can help



im trying to buy a house at the moment and



last tues 21/4/15 wanted money transfer from my account to my lawyers account by chaps



got a phone call from yorkshire saying its complete



i then called my lawyer to make sure

but it hadn't,d appeared



next day contacted bank in person said it had bounced back into my account



was a very strange answer i thought



but was assured it would be done by end of day (22/4)



but surprise surprise it wasn,t and still hasn,t been transfered yet (25/4)



all they can say its a computer glitch

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