Capitol one refunded ppi, didnt know i had it!

[surrey_36]

Hi there - this may well be a stupid question

 

but ive just been through my capitol one paperwork and I can see that a while ago I sent them a CCA request.

 

What they sent back just appears to be ?T&C's

- and a copy of the signed application form which has a tick in the 'NO' box.

 

Ive looked through the statements and Im just wanting to double check that if they have included/charged me for PPI

i presume it will say on the monthly statement and so If there is nothing on there relating to PPI that means i dont have it.

 

Just want to be sure!

Cheers!

[ims21]

Correct....if it doesn't show as a separate item then you don't have it.

[surrey_36]

Thanks ims

[surrey_36]

Hello! I sent capitol one an SAR request, I put a cross through my signature - was that the right thing to do? They have replied saying that cannot process the request unless i send them a copy of a current driving lic or passport showing my signature- thought i better check before I went ahead and did this!

Thank you

[BRIGADIER2JCS]

For a SAR the is ABSOLUTELY NO NEED to mask your signature, so if you want the data you will have to provide the proof required.

[surrey_36]

Thanks Brigadier!!

For a SAR the is ABSOLUTELY NO NEED to mask your signature, so if you want the data you will have to provide the proof required.

[surrey_36]

Hello, I had a letter from Capitol one recently "statement of ACTIVITY"

 

 

Stating the following;

 

 

Opening Balance £942.75

 

 

PPi 8% Interest paid in £142.48

PPi interest refund pain in£242.71

PPi refund pain in £343.05

 

 

Closing balance £243.00

 

 

I know theres been an awful lot of stuff going on with PPi, I had no idea this account had ppi on it, but was just wondering if someone could have a look at this and see if all looks in order! Have they just done the right honourable thing?!

 

 

Many thanks caggers!

[dx100uk]

no idea without all the statements to check them.

 

 

dx

[citizenB]

If you are unsure if they have refunded correctly, you can ask them for a full breakdown of the claim.

 

Alternatively, you would need to obtain all your statements by way of a Subject Access Request (this would cost you £10.00 and take 40 days to provide) and then reconstruct the account yourself using one of CAG's spread sheets.