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    • A16 BYN is the plates that the car was advertised with, and obviously the plate which I checked the mot history with, I also thought the same that the website maybe hadn't been updated with the most recent mot that the dealer had got done, I asked for the original plate number whilst doing the logging in to my bank account, to pay both the dealer and the shiply transporter. Bearing in mind I had told the dealer around 6pm that I would get the deposit sorted out when I put my son to bed, that gave him every opportunity to send me any pre contract details etc. Just over an hour later (son still wasn't in bed) asked for the address of where the vehicle was to be picked up from as I couldn't accept the quote for the transporter without that information. Less than an hour after that he whatsapped me asking if I still want to buy the car because he's getting enquiries from other interested parties and is telling them that he's sold the car to me (no deposit  paid as yet). I then replied a few min later having finally got my son to sleep.    Anyway between me sorting out the details and where to pick the car up from, log into my banking to pay deposits etc he'd  messaged me the original plate no... which I didn't see until after I'd done all the aformentioned.    I decided to check the history on that plate as like yourself I had been confused about the mileage, low and behold there was the most recent mot containing 5 advisories which were never mentioned to me. Another thing I can't really understand is the expiry date of the mot before that either and I did query all of this with the dealer, only to be told that cars in Scotland are renowned for corrosion issues...and that if I had checked the mot history I would have seen them, I explained I had checked the history on the plate in the advert as I had no knowledge of what the original plate numbers were and he told me that the most recent mot was under the plate in the advert. Most certainly the mot certificate he then sent me on whatsapp had the advertised plate on the certificate,  however, it wasn't showing up on the dvla page.    By this stage I was irate with him for several reasons, for not notifying me of the advisories and telling me that he had checked the dvla and the most recent mot was showing up on the advertised plates, I then screenshot the page with the expiry and this car is not mot'd information, and 2 for telling me that cars in Scotland are renowned for corrosion issues!    Had he simply said, the car is 18 years old you're going to expect to have some corrosion at some point, I'd have been a bit more tolerant at that stage. Apon checking the history on the original plates, it transpired it passed the last MOT previous to the most recent one on the same day the advertised plates ran out, I still haven't quite fathomed out what is going on regards to this. However the previous mot showed no corrosion issues and as it hadn't failed on that basis, I would get the panel beater sprayer mentioned in an earlier post to have a look at it, and sort the issues out re that, also the main reason I had the car delivered to my dad's address as that's also the area where the panel beaters business is.  
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Carcraft - Vehicle faults, 7Mnths - Want to return


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Hi,

 

We recently bought a vehicle from Carcraft. We had the usual Mis-haps with being called back to sign paperwork they'd forgotten etc - but that's not the issue.

 

We recently had the car MOT'd at their Radcliffe branch, and there were a few advisories.

 

Some of those indicated rust, and also a leak (I think transmission fluid?)

 

The car has been used for a month since this, and then - yep - you guessed it, engine management light came on.

 

I pulled over immediately, and contacted them. They wanted me to take it to Radcliffe - which is a fair drive - and I wasn't prepared to do this given the dashboard was screaming at me to check the engine. They reluctantly agreed for me to take it to a Halfords - which was mercifully less than 1 mile away.

 

I made it clear that I wasn't going to be able to pay - however when I got there it was £49.99 for the diagnostics test.

 

Later that day we picked the car up - the work hadn't been completed as Halfords weren't sure if the repair that was needed was included in the warranty.

 

After a few phone calls they agreed to pay for the work as a 'goodwill' gesture.

 

The whole experience from start to finish has been dreadful. I'm not sure what a 120 point inspection is, but I was assured that the vehicle I'd been sold was roadworthy and reliable.

 

The car is 2010 - and I'll be paying for it for the next 3 and a half years.

 

Given the difficulty in getting a simple warranty repair done, and the number of faults that seem to be creeping up with this car - I'd rather like Carcraft to have it back.

 

It's done less than 4k miles since we bought it. I doubt the previous owner/victim of this car had the greatest of driving credentials - as we found Cannabis in the doorwell.

 

Bottom line, the outstanding on the car is: £5,500

 

I've spoken to the finance company - if they take it back we'll still owe £3,000

 

So sounds to me like I've been well and truly shafted.

 

The total I'd pay if I keep the car is in excess of £10k - for a car that seems to now be valued at £2k.

 

Carcraft won't budge on this matter - is there anyway I can force their hand?

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after 7 months I don't think you've got any hope at all tbqh.

 

 

They were only advisories on the MOT and NOT fails... things which, in the testers opinion may need attention soon.

 

 

As for the EML, it happens, probably just a fault code that needs clearing, could be anything.

 

 

But I would persist in getting the EML done under warranty if you can, sadly MOT advisories wont be covered.

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you 'could' VT the car.

 

that will mean, as long as 'you've' not bashed it around

 

all you would have to pay would be upto the 50% mark of the finance.

 

see the back of the agreement.

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Hi,

 

We recently bought a vehicle from Carcraft. We had the usual Mis-haps with being called back to sign paperwork they'd forgotten etc - but that's not the issue.

 

We recently had the car MOT'd at their Radcliffe branch, and there were a few advisories.

 

Some of those indicated rust, and also a leak (I think transmission fluid?)

 

The car has been used for a month since this, and then - yep - you guessed it, engine management light came on.

 

I pulled over immediately, and contacted them. They wanted me to take it to Radcliffe - which is a fair drive - and I wasn't prepared to do this given the dashboard was screaming at me to check the engine. They reluctantly agreed for me to take it to a Halfords - which was mercifully less than 1 mile away.

 

I made it clear that I wasn't going to be able to pay - however when I got there it was £49.99 for the diagnostics test.

 

Later that day we picked the car up - the work hadn't been completed as Halfords weren't sure if the repair that was needed was included in the warranty.

 

After a few phone calls they agreed to pay for the work as a 'goodwill' gesture.

 

The whole experience from start to finish has been dreadful. I'm not sure what a 120 point inspection is, but I was assured that the vehicle I'd been sold was roadworthy and reliable.

 

The car is 2010 - and I'll be paying for it for the next 3 and a half years.

 

Given the difficulty in getting a simple warranty repair done, and the number of faults that seem to be creeping up with this car - I'd rather like Carcraft to have it back.

 

It's done less than 4k miles since we bought it. I doubt the previous owner/victim of this car had the greatest of driving credentials - as we found Cannabis in the doorwell.

 

Bottom line, the outstanding on the car is: £5,500

 

I've spoken to the finance company - if they take it back we'll still owe £3,000

 

So sounds to me like I've been well and truly shafted.

 

The total I'd pay if I keep the car is in excess of £10k - for a car that seems to now be valued at £2k.

 

Carcraft won't budge on this matter - is there anyway I can force their hand?

 

after 7 months I don't think you've got any hope at all tbqh.

 

 

They were only advisories on the MOT and NOT fails... things which, in the testers opinion may need attention soon.

 

 

As for the EML, it happens, probably just a fault code that needs clearing, could be anything.

 

 

But I would persist in getting the EML done under warranty if you can, sadly MOT advisories wont be covered.

 

 

I can't see where it says 7 months OJB, recently sounds a lot less than 7 months ?

 

 

If that time is correct, as said above, you chances of a refund are nil.

 

 

If the finance is HP, then any problems should be brought up with the finance company, they are the owners of the car.

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