Energy consumers bamboozled by their bills

[Michael Browne]

New Which? research reveals that three quarters of you are completely confused by your energy bills, with 74% of people who receive energy bills finding them very complicated.

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Our research, where we surveyed nearly 1,600 Which? members about their household bills, also revealed that 18% of the people we asked are not confident they can check the accuracy of their energy bill. It's vital to be able to do this if you want to be sure you're not paying more than you should for energy

 

Which? believes that energy bills should be easy to understand, which is why we are running a campaign calling for fair energy prices.

 

http://www.which.co.uk/news/2015/04/energy-consumers-bamboozled-by-their-bills-400728/

[BankFodder]

Which? forgot to mention that the energy companies are also bamboozled by their own bills – especially Npower

[Mike_hawk]

............and ScottishPower

 

Its struggling to work out how to manually recalculate my electricity bill without its all singing & dancing accounts system defaulting to the wrong tariff every time it inputs the corrected data, you'd think after a £200 mil [b******t, cough cough] investment in its IT systems it would be able to overcome such issues.