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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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How to get SORNed vehicle removed from private land?


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Hi, I work for a housing association and we have a car that has been dumped in one of our car parks for over 6 weeks. We do not believe the car is owned by a tenant and it is SORNed.

 

 

The land is owned and maintained by ourselves however we have been unable to identify the owner of the car.

 

 

Can anyone advise what we could do to get this moved?

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PCN check through local police for dumped/abandoned vehicle. They will get the details, then you can send a formal letter to the RK advising them it will be removed or will be disposed of. You could also be crafty and say that because it is on your land, you will be charging them storage fee's for every day it is there.

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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https://www.cornwall.gov.uk/environment-and-planning/abandoned-vehicles/

 

While your area may not be cornwall, the procedure will be the same. Find the appropriate page for your council and report it.

If you have no joy there (sometimes the RK is simply able to 'claim' the vehicle and thus the council can't do anything) then you'll need to fill out a V888 form from the DVLA and obtain the RKs details.

 

Write to them and inform them they have 14 days to remove the car, otherwise it will be removed by you - also fix a notice to the car. If 14 days pass then contact a towing company/scrap dealer and have the car removed.

 

More good advice to make sure you stay on the right side of the law.

 

https://www.askthe.police.uk/content/Q441.htm

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Apologies for the formatting in my posts, I do put paragraphs in but the forum removes them for some reason :(

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BUT FIRST OF ALL... don't you think you should be CERTAIN it does not belong to a resident? If they are a resident the legal issues would be totally different.

 

I would suggest rather than asking here, that if you work for a Housing Association you speak with you legal team. Check Schedule 2A of VERA 1994 very closely - a tenant will be entitled to keep the car there on a SORN, unless perhaps is is in breach of a specific agreement they have signed with the Housing Association.

 

Are any of your tenants co-habiting? Have any got a new boyfriend or girlfriend in the last 6 weeks?! Could they be 'looking after' the car for a friend by using their own 'allocation' of parking? There is no need to act aggressively or unreasonably towards someone who may not be intentionally taking advantage... until you know who owns the car and have ruled out your residents don't be mean ;-)

 

Personally, I would firstly l put a letter on the car (front and back windscreen wipers)- and maybe through residents letterboxes asking the owner to identify themselves to the Housing Authority as the car is 'at risk' of being removed if the owner cannot be identified. (Do not start making threats you can't carry out!)

 

Proceed with Caution :-)

Edited by TofuMan
Grammar!
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