Blemain Finance/compass finance - need help please

[Clueless76]

Hi,

 

 

I've been reading through the horror stories about this organisation and I feel physically sick,

I am one of the unfortunates to be in the grasp of this horrible firm.

 

 

I had a car on finance with the funding corporation and fell into arrears,

I eventually caught up and a company contacted me about taking out a loan (I never actively looked)

 

 

a broker came and made it look attractive,

I was in a bit of debt and the possibility of paying it off and having a lower payment seemed a good idea at the time.

 

 

The broker is compass finance.

The loan was taken out in June 2006 with blemain.

 

 

During the course of the loan I have fallen behind due to reduced income etc,

I burried my head in the sand, too scared to answer the phone.

 

 

A repossession was about to take place, luckily my husband got the cash and had it stopped

(awful time, I was having counselling and wired to the moon on antidepressants for 3 years after this)

 

 

I have maintained payments since but the balance is increasing.

I have pulled out my documents to see when this thing ends and I'm horrified at what I have signed for.

 

The loan was for £11k

one document says its for 120 months,

another says 144 months,

payments were supposed to be £148 but they have been taking £176, recently dropped to £159.

There's no ppi (thank God) and

 

 

I found the title deed and it says the funding corporation have the charge on the property.

I am so confused and just want to cry,

where do I start?

 

 

I want the unfair charges removing and wonder if there is a way I can find out if this was mis sold in anyway?

 

 

Any help gratefully received!

[dx100uk]

first port of call might be an sar to them

get all the info

 

 

dx

[Clueless76]

I'm going to do that this week,

 

 

I'm Aldi going to get a copy of the title deeds from the land registry to see what charge is on there.

 

 

I have a lot of the original documents and the credit agreement.

 

 

I will scan them tomorrow and anonymise then if anyone wants to take a look at them.

 

 

Is it worth me going to CAB?

 

 

Also as the loan was taken in June 2006

 

 

do you know if it's regulated and who I could complain to,

 

 

is it the ombudsman, FSA, FISA?

Thank you

[dx100uk]

if its under £25k its regulated

 

 

if you mean irresponsible lending

then the FOS or the FCA.

 

 

dx

[Clueless76]

I also want to complain about the unfair charges,

 

 

I pay by direct debit but for some reason the statements show it hitting the account a day later putting it further in arrears,

then there's the buildings insurance they add on which is totally uneccessary.

 

 

Should I also be going to the broker for an SAR?

 

 

Sorry for sll the questions,

 

 

Ive read so much about blemain on here

 

 

I need to get my facts right if I'm going to the them on.

[dx100uk]

ah the old extra buildings insurance debacle too eh

 

 

yes you can get that back just like a PPI reclaim.

 

 

I'd plumb with BH first

send them an sar unless you have all the statements already?

 

 

dx

[Clueless76]

They are hideous aren't they?

 

 

Do you know if anyone has ever successfully had their loan rewritten or adjusted as such to prevent it snowballing with charges?

 

 

I feel that if I just keep paying the monthly payment, I'll be paying for the rest of my life :/

[dx100uk]

yes lots of times

but you need to get all the info

 

 

dx

[theoldrouge]

lets see the docs you have, you say one says 10yr loan and one says12yrs?

[Clueless76]

Hi, I'm going to scan them and attempt to upload them tomorrow (I'm a newbie so please bear with me) ive searched for compass finance and the details on companies house aren't the same as on the paperwork so there's another headache :/ ive spent about 40+ hours online reading horror stories on this firm (blemain) and I don't think in in for an easy ride...it's a wonder they are still allowed to trade!!

[dx100uk]

put them in a multipage word doc and PDF that

 

 

HOW TO UPLOAD DOCUMENTS / IMAGES ON CAG IMMEDIATELY YOU DO NOT NEED 10 POSTS

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IMPORTANT To protect your IDENTITY and ensure you remain ANONYMOUS on CAG

YOU MUST ensure that you REMOVE all Personal Information including Barcodes, Names, Addresses etc

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ENSURE: To leave all Monetary Figures and Dates.

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DO NOT USE A BIRO, PEN, SEE THRU TAPE OR LABELS TO EDIT THE INFORMATION

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1. SCAN YOUR DOCUMENT

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- Set your default scan page size to A4 less than 300 DPI (150 will do)

- Scan the required letters/agreements/sheets - as a picture (jpg) file

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- Don't forget you can use a mobile phone or a digital camera too!!

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please put these into WORD and make a multi page document

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first ensuring you have removed all Personal Information before converting to PDF.

if you dont have MSOFFICE, use openoffice its free and has a PDF converter.

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IMPORTANT To protect your IDENTITY and ensure you remain ANONYMOUS on CAG please ensure that you do a final check that all Personal Information including Barcodes, Names, Addresses etc. are REMOVED before carrying out the NEXT STEP

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5. HOW TO UPLOAD YOUR DOCUMENT ON CAG

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- You DON’T have to put a link to the attachment in the msg box just upload it ……… JOB DONE

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[Clueless76]

Hi, just to give you all a quick update!

 

 

I've been in the phone to citizens advice today and have an appointment with one of their advisors next week who specialises in secured debt,

 

 

when she rang me and asked who it was with, she instantly knew who they were!

 

 

After looking at my agreement...the one that is over 12 years, there's no figure for total amount payable so it could be a naughty one!

 

First thing they are doing is putting in a formal complaint to blemain as it can't ho to the ombudsman until they've had the opportunity to respond.

 

I will post back regularly as things progress so hopefully it can help with others who are at the mercy of these parasites...wish me luck!

[theoldrouge]

post up the docs , we can then see if there is anything wrong with your agreement

 

if the interest rate is variable, then there is no requirement for the total amount payable

[Clueless76]

Well I was lead to believe it was fixed,

 

however the amount I pay has gone up over the years.

 

The first agreement I have has a total amount payable,

that's the one that says it's over 10 years which is the wrong one.

 

I've spent most of today reading welshperson3 fight with them, all 25 pages...never got to the outcome, is it in another thread?

 

That guy has some determination, I hope I can keep at it like he did!

 

Will scan them at work tomorrow as my scanner is temperamental :/

[suffering]

You will have been loaded with unfair charges thats for sure but they wont tell you what they are, youve got to dig deep and challenge them,

 

 

they will also of charged you interest on the charges, their old trick used to be to pretend monoch recoveries were chasing arears and piled charges on,

this was a ficticous company and they were found out.

 

 

Hopfully the guy a citizens advice will be clued up if not someone on here will steer you in the right direction.

 

 

Blemain like threatening court action but they dont like the thought of losing and will usually start making offers before a court ruling.

 

 

Good luck chin up you've made the first step in the right direction.

 

 

This company thrive on intimidating people and dont like it when challanged they make loads of mistakes in paperwork so go through it with a fine tooth comb.

[havinastella]

Did you send the SAR?

[Clueless76]

I have an appointment at citizens advice on Wednesday, taking all the documents I have. Will be posting them up here too once I've got them scanned. I'm planning on sending the SAR after my appointment. Is there a template I can use to request this, I know it has to be sent recorded delivery as they have a habit of not acknowledging these?

[theoldrouge]

click here Clueless, SAR

[theoldrouge]

Well I was lead to believe it was fixed,

 

however the amount I pay has gone up over the years.

 

The first agreement I have has a total amount payable,

that's the one that says it's over 10 years which is the wrong one.

 

I've spent most of today reading welshperson3 fight with them, all 25 pages...never got to the outcome, is it in another thread?

 

That guy has some determination, I hope I can keep at it like he did!

 

Will scan them at work tomorrow as my scanner is temperamental :/

 

sounds like there may be quite alot wrong, make sure you include as much as possible in your formal complaint

 

so post the docs up as soon as available

[Clueless76]

Will do, I have 7 in total. I've numbered and named them and emailed them to myself so when I get home my job this weekend is to upload them here for you to take a look at. I will explain what I think each one is to help when looking through them.

Thank you so much for taking the time to reply

[theoldrouge]

[Clueless76]

Here are 5 of the 7 documents I have to add...last 2 to follow....

Edited April 24, 2015 by Clueless76

[dx100uk]

what was that advice to put them all in a word doc first?

 

 

dx

[Clueless76]

Ok here are the last 2 docs.

 

 

These are all numbered and named, hope this makes sense:

1, this is the details of the broker who arranged the loan (I have tried their tel no's and they are dead numbers)

it also seems that they ceased trading, I checked this with companies house. Not a great start for my claim to mis selling

 

2, Contact authority sheet, I notice that the broker name is different, upon checking it seems they are also no longer trading.

 

3, Broker proposal, this is the carbon copy sheet completed by the broker to illustrate the loan

 

4, Proposed credit agreement, a more wordy typed up loan agreement following the previous hand written effort.

 

5, Advanced copy credit agreement, not to different from the previous except a few extra pages and space to sign (I have a couple of copies of these)

 

6, Title deed, this also had a reference number on it, I have removed all of the information from it to make it anonymous.

 

...and I have saved the best until last...

 

7, the BIG BAD BLEMAIN agreement,

 

You will notice the previous info was for the Funding Corporation (who I had car finance with at the time),

 

 

as I said in my earlier post, I did not look for a load, they approached me as I was having repayment difficulties at the time

and remember thinking it was odd that they wanted to lend me money when Id been in arrears with them.

 

 

You will also notice that the original agreement was for 10 years but the actual agreement is for 12yrs...not what I thought!

 

I have photocopied these too so I can give them to Citizens Advice when I go on Wednesday,

if any of you say people can see any "discrepancies" with these docs,

especially the one that I am legally bound to,

 

 

I would be more than grateful for some advice on how to tackle this beast,

I know Im in for a rough time, just want them off my case and out of my life and most importantly off the title deeds:???:

Thank you in advance

Edited April 25, 2015 by Clueless76

[Clueless76]

Sorry, Im a complete novice and did this from work...are they no good?